Managing a shared customer service inbox can be costly, chaotic and counterproductive. That’s why Esker designed a Customer Inquiry Management solution — powered by the latest and greatest in AI technology — to not only help your team deliver a better customer experience (CX), but also continuously improve as your business grows.
UG Expert Crystal Ahrens describes the powerful role that artificial intelligence (AI) in manufacturing plays within Dynamics 365 for Finance and Operations.
The panoply of software solutions and digital services available to manufacturers keeps getting more powerful, more varied, more versatile — and smarter all the time,…
UG Expert Kelly Gustafson reviews the customer aging process in Dynamics 365 for Finance and Operations, focusing on reporting.
Dive into strategy planning and change management at the onset of your cloud ERP project. That is the best way to avoid additional cost, effort,…
When the term unified commerce started to emerge, many big retailers balked. The omnichannel experience was the culmination of the long path to digital integration. What was unified but another iteration of the same idea already come to…
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Here you will find a wealth of information created for people that are on a mission to redefine business models with cloud techinologies, AI, automation, low code / no code applications, data, security & more to compete in the Acceleration Economy!
