Unlocking BI Insights with AI Apps for Business Central

In episode 64 of the “Inside Dynamics Communities” podcast, Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, welcome Tristan Threlkeld, Director of Sales and Business Strategy, Data Courage, to discuss the differences between “inside AI” and “outside AI,” the specific insights provided by Data Courage’s solutions, and how these tools enhance day-to-day tasks and reporting without requiring deep technical expertise.

Key Takeaways

• AI apps for BC: Data Courage has developed three AI apps for Business Central that help users analyze their data, understand underlying trends, and make informed decisions to drive their business forward.
• AI solutions for daily needs: At Community Summit NA, Tristan noted that there was a strong trend around AI, with end users and partners seeking to understand which AI solutions are best for their daily business needs. The team at Data Courage discussed the differences between “inside AI” (specific to their business) and “outside AI” (like ChatGPT and Copilots), addressing questions about the suitability of these tools for various tasks.
• Inside and outside AI: “Outside AI” searches the web for answers, providing extensive information but with potential anomalies. “Inside AI” operates within a closed loop, enhancing security and data integrity by only accessing internal data and adhering to existing user security protocols.
• Specific BI insights: Data Courage’s solutions provide a comprehensive view of the data environment with three specific insights: financial, customer, and item. These solutions leverage its extensive experience in reporting, analytics, and business intelligence to help users understand their data, answer financial questions, and streamline the reporting process, saving significant time and resources.
• Gain insights without technical expertise: Data Courage solutions speed up day-to-day tasks and provide quick insights into financials without needing deep knowledge of Business Central. It complements existing reporting solutions, saving time and money by reducing the need for ad hoc reports and enabling better discussions and real answers across different business areas.