Tom Smith
AI Copilot Podcast: Microsoft, ServiceNow Deliver a Wide Range of Pre-Built AI Agents
Microsoft and ServiceNow deliver agents that customers can use out of the box — no custom development work needed — reinforcing the near-term pote…
AI Copilot Podcast: Success Requires Sharp Focus on Data, Change Management
Last week's AI Copilot Preconference at Community Summit delivered a wealth of insight into the state of copilots. Top priorities: data, change manage…
AI Copilot Podcast: Financial Software Firm Finastra Cuts Months Off Content Creation Process
Marketing leader explains how Finastra's CEO has pushed for use of AI; the company has trained 8,000 employees through intense onboarding process.
Community Summit Delivers Education Across Business App User Groups
Community Summit NA education sessions kicked off with expert speakers, Microsoft MVPs and users delivering the latest insights across user group and …
Microsoft Execs, Partners, Customers Outline Copilot Wins and Agent Opportunities
AI Copilot preconference at Community Summit delivers Copilot perspectives from Microsoft as well as customers and partners, who highlight near-term o…
AI Copilot Podcast: Dow Exec Details Copilot Productivity Gains, Future Use Cases
Enterprise architect explains how document co-creation in Copilot saves hours and potential new Copilot use cases addressing core business functions.
AI Copilot Podcast: Less Email and Meeting Time, More Co-Creation; IBM, Accenture Drive AI Outcomes
Copilots fuel collaborative document revisions while relieving email, meeting burdens; IBM and Microsoft co-innovate; Accenture's GenAI bookings in th…
AI Copilot Podcast: Co-Create With Your Copilot; IBM-Microsoft AI ‘Zones’; Agent-Less Security Innovations
Copilots enable an interative model where humans and AI co-create; IBM ramps up focus on Microsoft Copilots; AI security — without agents.