Wrong Report being generated from Sales Trial Balance

  • Wrong Report being generated from Sales Trial Balance

    Posted by MARY MALLAZZO on December 22, 2016 at 4:32 pm
    • Mary Mallazzo

      Member

      December 22, 2016 at 4:32 PM

      Hello

      We have 3 companies on GPS….until last week…all 3 companies generated report “RM Detail Aged Trial Balance-Options” when the below option was run….today 1 of the companies is now producing report  “MC RM Detail  Aged Trial Balance”… we checked the “Alternate/Modified Formas and Reports” option….modified is still checked.   Any one know how we can get this report to print properly ?

      ——————————
      Mary Mallazzo
      Fromkin Brothers
      Edison NJ
      ——————————

    • Thaddeus Suter

      Member

      December 23, 2016 at 9:40 AM

      Someone has been playing around with MultiCurency setups. See Registration MC check box etc.

      In the “Exclude” window area of the screen shot you posted there is a checkbox for ‘Multicurrency Info”. If you check that box, then the standard RM Report will run instead of the MC RM Report.

      If you are lucky, check that box for the company that is getting the MC RM report. and it will now print as standard RM.

      If you are not lucky, and cannot check the box (if it is disabled) for that company, then you will need to find out who activated (unintentionally or not) Multicurrency and mucked around. That will likely require some checklinks and others actions to repair the problem.

      ——————————
      Thaddeus Suter
      Retus, Inc
      Helotes TX
      ————————————————————————-

    • Rob Klaproth

      Member

      December 23, 2016 at 10:24 AM

      Someone turned multi currency on in the registration.  If you previously had it turned off it will be nearly impossible to undo without restoring from a backup as GP goes in and adds a currency ID to every transaction after you turn it on and run check links. It can wreak a lot if havoc if you are not properly prepared to turn it on.  One issue many companies see is they can no longer process transactions such as sales orders until they run check links on that module after turning it on.  If you have millions of transactions the check links might take half a day or more to run.  Just be prepared. 🙂
      Sent from my iPhone

      ——Original Message——

      Someone has been playing around with MultiCurency setups. See Registration MC check box etc.

      In the “Exclude” window area of the screen shot you posted there is a checkbox for ‘Multicurrency Info”. If you check that box, then the standard RM Report will run instead of the MC RM Report.

      If you are lucky, check that box for the company that is getting the MC RM report. and it will now print as standard RM.

      If you are not lucky, and cannot check the box (if it is disabled) for that company, then you will need to find out who activated (unintentionally or not) Multicurrency and mucked around. That will likely require some checklinks and others actions to repair the problem.

      ——————————
      Thaddeus Suter
      Retus, Inc
      Helotes TX
      ——————————

    • Mary Mallazzo

      Member

      December 23, 2016 at 12:06 PM

      Actually….it was a very simple solution….someone had unchecked the box to “exclude multi currency info”  on the report definition screen.

      ——————————
      Mary Mallazzo
      Fromkin Brothers
      Edison NJ
      ————————————————————————-

    MARY MALLAZZO replied 7 years, 3 months ago 1 Member · 0 Replies
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