I’m stumped: RM posting journals printing endlessly

  • I’m stumped: RM posting journals printing endlessly

    Posted by DSC Communities on March 1, 2017 at 12:02 pm
    • Steve Erbach

      Member

      March 1, 2017 at 12:02 PM

      Dear Collaborators,

      Our AR & AP Supervisor went to reprint an RM Posting Journal. She cleared out the parameters box; but instead of entering new parameters, she clicked Print. So GP started to reprint posting journals going back to the day we went live in 2013. She went into the Process Monitor to Suspend the report generation… but she couldn’t exit GP to attempt to terminate the process.

      I had her kill her GP session in the Windows Task Manager. I then deleted her GP session and also logged her out of the Remote Desktop session on our Remote Desktop Server.

      When she logged back into GP, the Process Monitor still shows the Reprint operation going strong.

      My question: how do I kill it? If she clicks Suspend in this window, the Remove button is not enabled. I’m at a loss as to what to do to stop GP from churning away at these RM journal reprints. What am I missing?


      Sincerely,

      ——————————
      “Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
      WOW Logistics Company – Appleton, WI
      VP for Communication, GPUG WI (Milwaukee) Chapter
      Co-Chair, GPUG WI (Green Bay) Chapter
      GP 2016 (16.00.0439) / MR 2012 CU15
      Blog: https://www.gpug.com/blogs/steve-erbach
      Twitter: @serbach
      ——————————

    • Steve Erbach

      Member

      March 1, 2017 at 12:22 PM

      …and never mind! Turns out that when I killed the user’s session, the long-running process was killed. The screen shot that the user provided me actually showed the several new reports she’d requested. So we’re all good. Sorry for the false alarm.

      Regards,

      ——————————
      “Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
      WOW Logistics Company – Appleton, WI
      VP for Communication, GPUG WI (Milwaukee) Chapter
      Co-Chair, GPUG WI (Green Bay) Chapter
      GP 2016 (16.00.0439) / MR 2012 CU15
      Blog: https://www.gpug.com/blogs/steve-erbach
      Twitter: @serbach
      ——————————
      ——————————————-

    • Victoria Yudin

      Member

      March 3, 2017 at 5:46 AM

      Process Monitor is one of my favorite windows to show people – so they can see they already have something waiting to print before they click print 10 more times. 🙂

      ——————————
      Victoria Yudin
      Microsoft Dynamics GP MVP 2005-2017
      Flexible Solutions, Inc.
      http://www.GPReportsViewer.com
      http://victoriayudin.com
      ——————————
      ——————————————-

    DSC Communities replied 7 years, 10 months ago 1 Member · 0 Replies
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