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[Lori Holmes]

Hello AXperts…

We are trying to implement batch invoicing and batch invoice printing.  We are coming across two persistent errors upon doing so.  Has anyone seen these issues before and/or know if they can be resolved with a hotfix?  Thanks in advance.

Batch Invoice Printing:
Error Infolog for job Customer invoice (5642206989)Infolog for task Customer invoice (5644206794) Cannot render the report to the screen when running in non-client mode (for example, in batch or in IL). Change the print destination to a location other than the screen. For example, a printer, file, or email.Error Infolog for job Customer invoice (5642206989)Infolog for task Customer invoice (5644206794) Cannot render the report to the screen when running in non-client mode (for example, in batch or in IL). Change the print destination to a location other than the screen. For example, a printer, file, or email.Error Infolog for job Customer invoice (5642206989)Infolog for task Customer invoice (5644206794) Microsoft.Dynamics.Ax.Xpp.ErrorException: Exception of type ‘Microsoft.Dynamics.Ax.Xpp.ErrorException’ was thrown.   at Dynamics.Ax.Application.SrsPrintMgmtController.Outputreports() in SrsPrintMgmtController.outputReports.xpp:line 91   at Dynamics.Ax.Application.SalesInvoiceController.Runprintmgmt() in SalesInvoiceController.runPrintMgmt.xpp:line 41   at Dynamics.Ax.Application.SrsPrintMgmtController.Run() in SrsPrintMgmtController.run.xpp:line 14   at Dynamics.Ax.Application.SysOperationController.Startoperation() in SysOperationController.startOperation.xpp:line 8   at Dynamics.Ax.Application.SrsReportRunController.Startoperation() in SrsReportRunController.startOperation.xpp:line 9   at Dynamics.Ax.Application.SrsPrintMgmtController.Startoperation() in SrsPrintMgmtController.startOperation.xpp:line 14   at Dynamics.Ax.Application.SrsPrintMgmtFormLetterController.Startoperation() in SrsPrintMgmtFormLetterController.startOperation.xpp:line 14   at Dynamics.Ax.Application.SalesInvoiceController.main(Args _args) in SalesInvoiceController.main.xpp:line 31   at SalesInvoiceController::Main(Object[] )   at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeStaticCall(Type type, String MethodName, Object[] parameters)   at Dynamics.Ax.Application.MenuFunction.Run(xArgs _args, Boolean ) in MenuFunction.run.xpp:line 81   at Dynamics.Ax.Application.CustInvoicePrintJob.Processall() in CustInvoicePrintJob.processAll.xpp:line 123   at Dynamics.Ax.Application.CustInvoicePrintJob.Process() in CustInvoicePrintJob.process.xpp:line 17   at Dynamics.Ax.Application.CustInvoicePrintJob.runOnServer(Object[] _packedcustInvoicePrintJob) in CustInvoicePrintJob.runOnServer.xpp:line 16   at Dynamics.Ax.Application.CustInvoicePrintJob.Run() in CustInvoicePrintJob.run.xpp:line 8   at Dynamics.Ax.Application.BatchRun.runJobStatic(Int64 batchId) in BatchRun.runJobStatic.xpp:line 50   at BatchRun::runJobStatic(Object[] )   at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeStaticCall(Type type, String MethodName, Object[] parameters)   at BatchIL.taskThreadEntry(Object threadArg)

Batch Invoice Processing:

Error   Infolog for job Process Daily Customer Iinvoices (5642208834)Infolog for task Generating posting data (5644209330)          Cannot edit a record in Sales order line – connection – update table (SalesParmSubLine). Parameter ID: HAMC-02800828, SOPS-099547.

The record already exists.

Error   Infolog for job Process Daily Customer Iinvoices (5642208834)Infolog for task Generating posting data (5644209330)          Removal of suspension of recId allocation for table SalesParmLine has failed.

Error   Infolog for job Process Daily Customer Iinvoices (5642208834)Infolog for task Generating posting data (5644209330)          Microsoft.Dynamics.Ax.Xpp.ErrorException: Exception of type ‘Microsoft.Dynamics.Ax.Xpp.ErrorException’ was thrown.

   at Dynamics.Ax.Application.SysRecIdSequence.Removerecidsuspension(Int32 _tableId) in SysRecIdSequence.removeRecIdSuspension.xpp:line 23

   at Dynamics.Ax.Application.formletterParmData.Removerecidsuspension() in formletterParmData.removeRecIdSuspension.xpp:line 15

   at Dynamics.Ax.Application.formletterParmData.Catchall() in formletterParmData.catchAll.xpp:line 10

   at Dynamics.Ax.Application.formletterParmData.Createdata(Boolean _append, Boolean ) in formletterParmData.createData.xpp:line 62

   at Dynamics.Ax.Application.SalesFormletterParmDataInvoice.Createdata(Boolean _append, Boolean ) in SalesFormletterParmDataInvoice.createData.xpp:line 15

   at Dynamics.Ax.Application.FormletterParmDataCreateDataBatchTask.Run() in FormletterParmDataCreateDataBatchTask.run.xpp:line 12

   at Dynamics.Ax.Application.BatchRun.runJobStatic(Int64 batchId) in BatchRun.runJobStatic.xpp:line 50

   at BatchRun::runJobStatic(Object[] )

   at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeStaticCall(Type type, String MethodName, Object[] parameters)

   at BatchIL.taskThreadEntry(Object threadArg)

Info    Infolog for job Process Daily Customer Iinvoices (5642208834)Infolog for task Order invoice (5644209331)Posting          Batch tasks created for multithreading.

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Lori Holmes
LHOLMES@hamamatsu.com
732-537-3619
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[Randy Alexander]

?

Hi Lori,

The printing errors are occurring because at least one of your customers is set up for the Invoice to print to screen when updated. Basically, you’re asking the batch to stop and wait while it processes a pdf. for which it has no screen to send it to. You should probably review all your Customer invoice Print management settings and make sure they have a destination other than “Screen”.

The invoice batch error appears to revolve around the SO and packing slip noted in the error log. Review the SO and its receipt(s) and see if you detect any errors, if not, try to manually invoice it and check the resulting error log. It may provide additional details.

There may be some other errors in the log and perhaps another responder can provide more detail.

Hope this helps a little.

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Randy Alexander
Credit & Accounts Receivable Manager
Tyler Pipe Co. Div. of McWane, Inc.
Tyler TX
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[Lori Holmes]

Randy, thank you very much for the suggestion.  After checking random accounts in our customer master, it seems changing the print option is not available to be changed, I’ve tried with different AX accounts with customer master access and admin access.

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Lori Holmes
Hamamatsu Corporation
Bridgewater, NJ
LHOLMES@hamamatsu.com
732-537-3619
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[Richard Wu]

Have you tried looking at the default form setup?  AR > Forms > Form setup > General > Print management (button)?  It will change it for all customers.

If you want a specific customer to be different, go to the customer as in your screenshot, right-click on the “Original <Default>” under Customer invoice and click “Override” in the menu that comes up.  Then change it to whatever you want.

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Richard Wu
Bicon, LLC
Boston MA
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[Lori Holmes]

Hi Richard – thank you for responding.  Yes, we have checked this.

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Lori Holmes
Bridgewater, NJ
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