Occasionally we get requests from customers to send an EDI invoice 880/810 using a previous existing customer PO Number with additional items. They don’t re-send a 875/850.Ā Because these orders don’t come in via EDI, on the Sales Order tab, we ?manually check the box that it is an EDI Order, but there is no EDI Internal Document Number. The issue we are finding is that when we post the sales order, the EDI Invoice field does not get selected on the posted sales order. These are customers that when we take a standard EDI flow path, the EDI document generates the EDI invoice when we post the sales order.
Using the EDI menu field, if we select the Enable EDI Invoice, we receive a permission error. So it seems that function isn’t working properly.
If we copy an EDI document and update fields, at the sales order step, we are able to send an EDI invoice, so we have a work around.Ā However, I’m curious if anyone has had experience with doing this without needing to copy an existing EDI sales order document. (Which makes me believe it is the lack of a populated field)?
This is the EDI section of the Sales order manually created before posting:
This is the EDI section of the posted sales invoice:
And this is the error when we attempt to enable EDI invoice on the posted sales document.
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