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[Rob Sanchez]

As far as I can tell I’ve installed the outlook components. I can access the settings for the NAV connection from outlook but when I go into NAV to check outlook synch entities and outlook setup I get the error on the attached screenshot. 

I’ve uninstalled completely and reinstalled. I see that the outlook pages are available via the dev client.

if it can’t be read the message in the error box says.

“installation and configuration of the Microsoft Outlook integration add-in is not complete. Be sure that Outlook Integration is installed and all required objects are allowed to run.”

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Rob Sanchez
IT Applications
Terrybear Urns & Memorials
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[Matt Traxinger]

Is there anything in the Event Log?

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Matt Traxinger
NAV Developer
ArcherPoint Inc.
San Antonio TX
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[Rob Sanchez]

Hey Matt! thanks for the reply.

I see the outlook add-in installation completing under windows logs -> applications 

Perhaps the outlook add-in is different for 2013 R2 than for 2013. I’m working with 2013 R2 at the moment.

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Rob Sanchez
IT Applications
Terrybear Urns & Memorials
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[Rob Sanchez]

Found out the version of NAV being used is NAV 2013 which is NOT compatible with Office 365.

You guys know of any work arounds for outlook integration with NAV 2013 and office365?

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Rob Sanchez
IT Applications
Terrybear Urns & Memorials
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[Kris Ruyeras]

Which version of Outlook are you using? We have NAV 13 here and we have users using Outlook 2013 32-bit (Office365) to ensure compatibility.

Check to make sure that your Outlook isn’t running on 64-bit and 2016.

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Kristoffer Ruyeras
Director of Business Technology
Bellegrove Medical Supply
Redmond, WA
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