Latest Customer Experience (CRM) Content — Page 25
Feature Showdown: Viva Sales Vs. Dynamics 365 App for Outlook
UG Expert Heidi Neuhauser reviews and compares the features of Viva Sales and the Dynamics 365 app for Outlook.
March 22, 2023
Thinkmax CEO Marc Belliveau on Company Priorities, Power Platform, and Future Investments
Aaron Back and Thinkmax CEO and President Marc Belliveau discuss company priorities, how Power Platform is enabling Thinkmax customers, and future areas of investment.
March 17, 2023
Recover from a Cybersecurity Breach
How does a company recover from a cybersecurity breach? Filled with expert insights from CISOs and practitioners, this āfor user, by userā incident response guidebook should become your go-to for responding to cybersecurity breaches.
March 14, 2023
Using the Dynamics 365 App for Outlook
UG Expert Heidi Neuhauser describes how to use the Dynamics 365 App for Outlook, which is a great tool to help increase user adoption at organizations.
March 9, 2023
Making Sense of AI and Hyperautomation
Are you equipped for the impact of AI throughout your company? This guidebook provides real-world insights to help make sense of AI and how to consider it across your business applications security, data, cloud, and automation solutions and teams.
March 9, 2023
From Clippers to Lumber, D365 Is Innovating Business, but Lookout for New Phishing Attacks
John Siefert, Ryan Gonzales, and Pam Misialek break down the latest customer success stories in this episode of Inside Dynamics Communities.
March 9, 2023
Configuring Microsoft Teams and Dynamics 365 Basic and Enhanced Collaboration
What is the difference between the basic and enhanced integration of Microsoft Teams and Dynamics 365? UG Expert Heidi Neuhauser reviews these differences and details how to set up both.
March 8, 2023
How to Connect Microsoft Teams Chat with Dynamics 365 for Sales
In part two of the series, UG Expert Heidi Neuhauser dives deeper into the Microsoft Teams chat configuration with Dynamics 365 for Sales
March 1, 2023
How to Troubleshoot Why Dynamics 365 is Running Slow
Finding that your Dynamics 365 environment is not performing at its peak? These quick tips will help you through your troubleshooting process
February 23, 2023
How to Set Up Dynamics 365 and Microsoft Teams Integration
In part one of the series, UG Expert Heidi Neuhauser explains how to integrate Microsoft Teams within a Dynamics 365 environment and experience the best of both worlds.
February 22, 2023
From Surfers to Grocers, Dynamics 365 Is Where Itās At
The Inside Dynamics Communities hosts describe the latest user stories of businesses collaborating and using Dynamics 365.
February 20, 2023
Highlights of the Dynamics 365 2023 Release Wave 1
Heidi Neuhauser breaks down the 2023 Release Wave 1 notes for Dynamics 365 CE first-party apps and shows users how to use the new release planner.
February 13, 2023
Call for Proposals Now Open for Community Summit 2023
The largest independent gathering in the world for the Microsoft Business Applications ecosystem is a āFor User, By Userā event, and you are invited to be a part of Community Summit North America 2023 as a speaker.
February 6, 2023
10 Power Automate Connectors to Extend Dynamics 365 for Service
In this final article of the series, Heidi Neuhauser reviews 10 Power Automate connectors to extend Dynamics 365 for Service, focusing on four key areas.
February 6, 2023
10 Connectors to Extend Dynamics 365 for Marketing
In this article, we are going to look at 10 Power Automate connectors that can help you extend Dynamics 365 for Marketing. To do this, we will look at three categories and highlight some useful connectors.
February 1, 2023
My Top 6 Amazing Power Automate Connectors for Dynamics 365 for Sales
Dynamics 365 for Sales is designed to get your team selling quicker, better, and more efficiently. Heidi Neuhauser shares her top 6 Power Automate connectors that you can implement to enhance Dynamics 365 for Sales.
January 24, 2023
The Four Components of Microsoft’s Cloud for Non-Profits
In this Community Summit North America 2022 moment, Allie Lemieux of Microsoft Tech for Social Impact discusses the Microsoft Cloud for Non-Profits and defines the four components of the industry cloud.
January 20, 2023
How Power Automate Can Extend Your Dynamics 365 System
This article will kick off the month's series, 'Extending your Dynamics 365 system with Power Automate.' This sets the stage for the rest of the articles, giving readers an understanding of why Power Automate is something worthy of their attention.
January 19, 2023
CEO Thomas Ajspur on Enavate’s Commitment to Ukraine
In this Community Summit North America 2022 News Desk, Thomas Ajspur, CEO, Enavate, describe the company's unwavering passion and commitment to supporting the Ukrainian people during a time of conflict.
January 10, 2023
Field Service Mobile App Use Case
Kevin Bane, Process Improvement Manager, Philadelphia Housing Development Corporation, discusses how his company uses the Field Service mobile app.
January 6, 2023
