Latest Customer Experience (CRM) Content — Page 26

In this Community Summit North America 2022 moment, Arush Kuthiala F&SCM Solution Architect, Western Computer, demonstrates how to use the timesheet functioning Dynamics 365 CE/CRM.

In this News Desk interview, Lindsey Donna Della and Aaron Back discuss how Sunstate Equipment uses Dynamics 365 CE/CRM.

In this Community Summit North America 2022 moment, John Annunziato, Director, Project Operations Lead, RSM US LLP, describes the various elements of Dynamics 365 CE/CRM for Field Service.

Peter Jennings, AX/D365 Practice Lead, insightsoftware, explains how the new Azure Data Lakes environment creates usable and accessible data.

In this Community Summit North America 2022 moment, Ryan Pennett, Vice President of Business Development, QWARE, discusses the importance of data quality.

In this Community Summit North America 2022 News Desk interview, Bert Stegeman, CEO, FourVision describes how the company uses Dynamics 365 HR.

In this Community Summit North America 2022 moment, Ryan Pennett, Vice President of Business Development, QWARE, explains why data governance is necessary.

Ms. Laura Jacobowitz describes how to convert a visitor to a member in the Community Summit North America 2022 moment.

Steven Chinsky, Manager - Operations and Supply Chain, Wipfli, explains the new name changes for various Microsoft products.

Geoff Ables, Managing Partner, C5 Insight, explains why C-Suites should remain engaged with a CRM, but be careful not to manage it.

John Brennan, Manager of Managed Services, sa.globa, explains the importance of soft skills in IT.

Tayna Regna, Engagement Manager, Western Computer, describes the various uses of Dynamics 365 CE/CRM.

Microsoft has released artificial intelligence and reporting apps for the Dynamics 365 CE product suite. These apps (Sales Insights, Customer Insights and Customer Service Insights) bring a wealth of decision-support power to Dynamics 365 users. But they can be overwhelming and challenging to understand. In this session we will explain each of the Insights apps, what they do, when to use them, and deliver over a dozen "bite sized demos" you can reference after the session to dive deeper.

It's easy to silo marketing and sales teams, but sales and marketing alignment works best when both teams are working with the same information. Whether you use Microsoft Dynamics CE, CRM or Sales, you can leverage your sales data as part of your marketing automation strategy and your marketing data to move prospects through the sales funnel. In this session, we will look at how sales teams can leverage the information marketing feeds into CRM and vice versa.

John Brennan, Manager of Managed Services, sa.global, describes the importance of soft skills in IT. Specifically, Brennan discusses the importance of effectively prioritizing.

Ms. Laura Jacobowitz, Development/Technical Manager, Axtegrity Consulting, explains how to use Microsoft Dynamics 365 CRM Sales to organize non-profit volunteer activities.

Paul Swider, Founding CTO, RealActiviy, breaks down the idea behind an industry cloud for healthcare.

Corey Bakhtiary, Director of Programs and Product Development, Argano, highlights the three key principles in securing the Microsoft ecosystem: protect, detect and respond.

There are many benefits to using Dynamics 365 CE/CRM. Mr. Scott LeFante and John Annunziato highlight three key benefits.