Latest Customer Experience (CRM) Content — Page 22
How to Plan for and Deploy Dynamics 365 & Power Platform Release Waves
UG Expert Kylie Kiser shares her best tips on preparing for and deploying the Dynamics 365 and Power Platform release waves.
July 12, 2023
Summit Watch: Why You Should Attend Community Summit & Planning for the Expo Hall
Still on the fence about attending Community Summit? Aaron Back outlines reasons why you should attend and tips to help navigate the Expo Hall
July 7, 2023
Solution Management Best Practices: Naming Conventions and Testing
UG Expert and Microsoft MVP Heidi Neuhauser reviews the final two tips in her Solution Management Best Practices series.
July 3, 2023
Building a Forms Processing Model with AI Builder
Microsoft MVP and UG Expert Kylie Kiser demonstrates how to build a forms processing model using the AI Builder in Power Platform.
June 28, 2023
On Location at Pax8 Beyond with Chief Strategy Officer, Ryan Walsh
In episode 21 of "Inside Dynamics Communities," Pam Misialek, on-location at Pax8 Beyond, interviews Ryan Walsh, Chief Strategy Officer, about its partner ecosystem, AI, & marketplace
June 27, 2023
Summit Watch: Generative AI Sessions, FAQs, Expo Hall Exhibitors
In episode 3 of "Summit Watch," Aaron Back shares three things to watch out for, including sessions on generative AI, the Community Summit FAQ page, and how to learn more about the Expo Hall exhibitors.
June 27, 2023
9 Ways Tax Automation Solutions Help Organizations Maintain Compliance
Microsoft MVP Aaron Back offers nine ways that tax automation solutions help organizations maintain compliance regulations. Sponsored by Avalara.
June 27, 2023
Solution Management Best Practices: Solution Components
In the third article in her series, UG Expert Heidi Neuhauser offers another solution management best practice: don't include all components/metadata unless you need them.
June 26, 2023
How Accurate Are the Bing-Generated Top Tips for Power Platform System Admins?
UG Experts Kylie Kiser and Heidi Neuhauser share the top 10 tips for Power Platform system admins as suggested by Bing.
June 23, 2023
Summit Watch: Full Agenda Now Available, AI Day, Summit NA Registration
In the first episode of "Summit Watch," Microsoft MVP Aaron Back shares updates around the Summit NA agenda, AI Day, and discounted registration.
June 21, 2023
Microsoft CVP Charles Lamanna on the Power of AI and Microsoft Copilot
Charles Lamanna, Corporate Vice President, Business Applications and Platform, Microsoft, dives into the power of artificial intelligence (AI) and Microsoft Copilot as part of his keynote for the Generative AI Digital Summit
June 20, 2023
Top Tips from ChatGPT for Dynamics CE/CRM System Admins
UG Experts and Microsoft MVPs Heidi Neuhauser and Kylie Kiser review the top 10 tips for Dynamics CE/CRM system admins, as suggested by ChatGPT.
June 15, 2023
Solution Management Best Practices: Use a Prefix and Solution Files
In part two on solution management best practices, UG Expert Heidi Neuhauser explains solution files, prefixes, and managed/unmanaged solutions
June 6, 2023
Why You Should Use Two Power Platform Environments for Solution Management
In this first part of her series on solution management best practices, UG Expert Heidi Neuhauser explains how to set up two environments in Power Platform.
May 25, 2023
AI Builder Pre-Built Models: Language Detection
In this article, UG Expert Kylie Kiser continues her series on AI Builder Pre-Built Models. In this piece, she focuses on language detection.
May 24, 2023
How to Create Custom Activity Types in Power Apps
In this video, UG Expert Heidi Neuhauser describes how to create custom activity types in Dynamics 365 and Power Apps.
May 18, 2023
Community Summit North America Partner Incentive and Customer Success Initiative
The "Inside Dynamics Communities" hosts get together to discuss the latest Partner Incentive and Customer Success Initiative relating to Community Summit North America.
May 16, 2023
Collaboration Enhancements Coming for Dynamics 365 for Marketing
UG Expert Heidi Neuhauser reviews four new collaboration enhancements coming to Dynamics 365 for Marketing in her latest article.
May 9, 2023
Tax Compliance, Integration Complexity, and Major Summit Update
In episode 15 of the "Inside Dynamics Communities" podcast, the hosts explore customer stories from a fiber optics company and a tap dispenser.
May 8, 2023
Dynamics 365 Industry Accelerators
UG Expert Heidi Neuhauser defines the six industry accelerators in Dynamics 365 CE/CRM and explains how they can be leveraged.
April 19, 2023
