Latest Customer Experience (CRM) Content — Page 22
60 Power Platform Tips in 60 Minutes
Your favorite fast-talking MVP duo will rattle off as many tips as we can fit in our time! Weāre talking…
October 18, 2023
5 Ways to Use the Data in Dynamics 365 Ce/CRM and Power Apps for Marketing
We all know we need it, but we donāt always know how to use it. Data that is. Maybe youāve…
October 18, 2023
Are you considering an ERP move to the cloud? Hear why it’s not just about ERP in today’s world.
Projects to upgrade from on-premise or legacy ERP applications often follow a similar evaluation process. This session aims to provide…
October 18, 2023
Improve Data-Driven Decisions with Customer Insights
Creating a 360-degree view of customers and making sense of your data can be a significant challenge for many organizations.…
October 18, 2023
The Era of Copilots: The Brave New World of AI
Copilot integration in across the Power Platform. How to get the most out of AI.
October 18, 2023
D365 & Low Code for the Modern Government
Learn about use cases and benefits of D365 CE/CS Applications in the public sector such as Citizen Engagement, Relationship Management,…
October 18, 2023
Women in Tech (WiT)
Join us for one of our most popular panels at Summit!Ā Inspiring working women to successfully āfail forwardā without the crash…
October 18, 2023
System Admin 101 for Dynamics 365 CE/CRM
Welcome to the life of a Dynamics 365 System Administrator! If you're new, welcome! You're joining the ranks of many…
October 18, 2023
10 Tips for Enhancing User Adoption
UG Expert and Microsoft MVP Heidi Neuhauser offers 10 tips to ensure successful user adoption of Dynamics 365 products and the Power Platform.
October 18, 2023
Copilot within Customer Service Unlocked
Understand the impact of generative AI within Customer Service and the impacts to Agent's day-to-day.
October 18, 2023
The Power of Three- Dynamics 365 CRM Customer Service, Project Operations, & Field Service
Breaking down the walls between the planning and service delivery aspects of an organization is key to creating the collaboration…
October 17, 2023
Leveraging Azure Synapse for the Dataverse with Azure Synapse Link
Azure Synapse Link for Dataverse is a powerful tool that enables organizations to quickly and easily analyze large volumes of…
October 17, 2023
Are You Ready to Use CRM & Marketing Automation Together?
Good design decisions in CRM go a long when you bring marketing automation into the mix. When the two work…
October 17, 2023
Better Document Management in CRM: From Cluttered Chaos to Streamlined Simplicity
One of the worst features of Dynamics 365 CE/CRM is the many document creation and storage features. There are so…
October 17, 2023
Trouble with Dynamics 365 CE/CRM Relationships? Itās them, not you.
Wondering why related records/rows behave strangely when their parent record is assigned, shared, or deleted? Unsure of how to configure…
October 17, 2023
AI-Powered Accounting: 5 Tools You Can’t Do Without!
Did you know that the use of Artificial Intelligence (AI) in accounting has grown by 67% in the past year…
October 17, 2023
Complete Marketing Solution: How Dynamics 365 Transformed Our Patient Experience
Over the past 3 years, Starkey Hearing Technologies has transitioned their B2C marketing platforms from separate 3rd party vendors like…
October 17, 2023
Controlling your Data Consumption
We can all agree, data is king! But how much is too much? When does it become a risk? Do…
October 17, 2023
Enrich Insights: Embed Power BI Reports & Dynamics 365 Records
One of the most significant advantages of Microsoft Dynamics 365 is the strong integration capabilities it has with other products…
October 17, 2023
Machine Learning in 60 Minutes
Machine learning is a vast topic that is gaining adoption more and more in the workplace. Understanding what is available can…
October 17, 2023
