Latest Customer Experience (CRM) Content — Page 12
New Copilot capabilities in Dynamics 365 Sales
Come learn about the new copilot capabilities that have been added to Dynamics 365 Sales. Speaker: Minhaj Sahibzada Type: Breakout Session…
October 14, 2024
Community Summit NA 2024 Keynote Program Highlights Customer, Partner, User, and Microsoft Voices
To officially kick off Community Summit North America 2024, over 5,000 attendees gathered to the keynote stage to hear from a variety of voices. This yearās keynote highlighted the eventās record-breaking participation, with over 600+ speakers and nearly 280 sponsors.
October 14, 2024
Security is Everyoneās Business:Ā SEC ā U ā R ā IT ā Y
Stories are everywhere about hackers and problems companies are experiencing around cybersecurity. What many do not know is the hackers…
October 14, 2024
What is the right Warehouse Automation for your organization and where do you start?
There are many organizations moving to, or considering, automating their distribution and manufacturing operations. There are many options available and…
October 14, 2024
Planning for a Customer Insights Implementations
The presentation is about the Customer Insights Implementation best practices. Learning Objectives: Best practices for planning, discovery, design, implementation, ALM The…
October 14, 2024
Profile Unification for Customer Insights Data
Speaker: Lita Franklin Type:Ā Breakout Session Primary Product:Ā Dynamics 365 CE/CRM Track: Data
October 14, 2024
Get Real Time User Behavior Analytics of Your Microsoft Dynamics 365 CE / CRM Users
Want to get inside the minds of your Dynamics 365 CE/CRM users without relying on hit-or-miss surveys to increase digital…
October 14, 2024
Social Proof: Building Trust & Credibility in Your Marketing
Your sellers are pros at discussing your solutions, but your customers are the real gold mind. Your prospect's trust is…
October 14, 2024
Copilot Studio – Real Example with Masonite Webpage
Join us for an open mic session how Masonite - Doors that Do More (Now Part of Owens Corning) considered setting…
October 14, 2024
Community Summit NA 2024 Premier Sponsors Share Priorities, Event Expectations
Community Summit North America 2024 Premier Sponsors share their priorities for the event, expectations, and what they anticipate in San Antonio, Texas.
October 14, 2024
The 5 Levels of Customer Data Management
Join us for an informative session aimed at demystifying the world of data management. We'll explore the basic principles of…
October 14, 2024
How do I connect PowerBi to my CRM, right now?
In one live lesson, we will connect a Microsoft-created PowerBi App to Microsoft D365 Sales, and see the wealth of…
October 14, 2024
Improve Sales Productivity using Sales Accelerator
Join us for an insightful session on leveraging the power of Dynamics 365 CRM Sales Accelerator to improve your sales…
October 14, 2024
Getting started with Sales Accelerator in Dynamics 365 Sales
The sales accelerator is an engagement platform that helps a sales team understand customers' needs so they can engage with…
October 14, 2024
Mastering the Art of Dataverse/CRM and SharePoint Integrations
Join us as we dive into the fun world of integrating SharePoint with Dataverse and CRM! We'll kick things off…
October 14, 2024
Mastering Dynamics 365 Field Service: A Strategic Approach to Avoid Implementation Pitfalls
This session will delve into the intricacies of implementing Dynamics 365 Field Service, focusing on key strategies to avoid common…
October 14, 2024
Exploring a customerās journey to CX success with Dynamics and Contact Center
Join us for an insightful session where we follow an real-life example of a single customerās journey transforming their customer…
October 14, 2024
Implementing a Data Governance Framework ā Getting Started
Drawing on years of focusing on CRM data quality, we will explore how to begin implementing a Data Governance framework…
October 14, 2024
Advanced Sales Forecasting: Predicting Success with Precision
Advanced Forecasting for Sales is a powerful tool that helps sales teams make informed decisions, allocate resources efficiently, and drive…
October 14, 2024
The Power of Connection: Mastering the Art of Conversation
Focus: Understanding the significance of genuine connections in personal and professional life.Beginning conversations and forging new connections can feel daunting.…
October 14, 2024
