Latest Customer Experience (CRM) Content — Page 10
Microsoftās Ray Smith to Headline AI Copilot Summit NA 2025
Dynamic Communities and the AI Copilot Summit NA Programming Committee Board have announced Ray Smith, VP of AI Agents at Microsoft, will deliver the opening keynote at AI Copilot Summit NA,
November 1, 2024
How to Automate a Business Process Flow within Dynamics 365 CE/CRM
UG Expert Heidi Neuhauser reviews the steps for calling a Power Automate flow inside of Dynamics 365 CE/CRM within a business process flow.
October 31, 2024
Unpacking the New Copilot for Sales Success Kit
UG Expert Heidi Neuhauser gives an overview of the new Copilot for Sales Success kit and its contents.
October 21, 2024
Summit Spotlight: Breakthrough Technologies Showcased in the Demo Zone
The Demo Zone at Summit featured a variety of innovative solutions focused on automation and modernization across diverse business processes.
October 17, 2024
Women in Tech: Rebranding the Tech Industry to Level the Field
The Women in Tech sessions at Community Summit NA challenged the current branding of tech as well as the potential of AI to close the gender gap in the tech industry.
October 17, 2024
Day 3 Highlights from Community Summit NA 2024: Expert Insights on Dynamics, Power Platform, and Copilot Innovations
On Day 3 of the Community Summit NA 2024, education sessions continued, offering key insights across Dynamics user groups, including Business Central, Dynamics 365, Power Platform, and Microsoft Copilot, with takeaways on rigorous testing, strategic project management, reporting tools, and security practices.
October 16, 2024
Dynamics CE/CRM and Power Platform General Sessions Recognizes All-Stars, Look into 2024 Release Wave 2
Product roadmaps and key updates to CE/CRM and Power Platform were unveiled during today's General Session at Community Summit NA.
October 16, 2024
Education Sessions Continue for Microsoft Users at Community Summit Day 2
The second day of Community Summit was packed with education sessions for attendees across Microsoft user groups.
October 15, 2024
Community Summit NA 2024 Platinum, Gold, Silver Sponsors Highlight Expectations and Priorities
Platinum, Gold, and Silver tier sponsors provide insights on their top priorities and expectations for Community Summit North America 2024.
October 15, 2024
Community Summit Delivers Education Across Business App User Groups
Community Summit NA education sessions kicked off with expert speakers, Microsoft MVPs and users delivering the latest insights across user group and business apps product lines.
October 14, 2024
New Copilot capabilities in Dynamics 365 Sales
Come learn about the new copilot capabilities that have been added to Dynamics 365 Sales. Speaker: Minhaj Sahibzada Type: Breakout Session…
October 14, 2024
Community Summit NA 2024 Keynote Program Highlights Customer, Partner, User, and Microsoft Voices
To officially kick off Community Summit North America 2024, over 5,000 attendees gathered to the keynote stage to hear from a variety of voices. This yearās keynote highlighted the eventās record-breaking participation, with over 600+ speakers and nearly 280 sponsors.
October 14, 2024
Security is Everyoneās Business:Ā SEC ā U ā R ā IT ā Y
Stories are everywhere about hackers and problems companies are experiencing around cybersecurity. What many do not know is the hackers…
October 14, 2024
What is the right Warehouse Automation for your organization and where do you start?
There are many organizations moving to, or considering, automating their distribution and manufacturing operations. There are many options available and…
October 14, 2024
Planning for a Customer Insights Implementations
The presentation is about the Customer Insights Implementation best practices. Learning Objectives: Best practices for planning, discovery, design, implementation, ALM The…
October 14, 2024
Profile Unification for Customer Insights Data
Speaker: Lita Franklin Type:Ā Breakout Session Primary Product:Ā Dynamics 365 CE/CRM Track: Data
October 14, 2024
Get Real Time User Behavior Analytics of Your Microsoft Dynamics 365 CE / CRM Users
Want to get inside the minds of your Dynamics 365 CE/CRM users without relying on hit-or-miss surveys to increase digital…
October 14, 2024
Social Proof: Building Trust & Credibility in Your Marketing
Your sellers are pros at discussing your solutions, but your customers are the real gold mind. Your prospect's trust is…
October 14, 2024
Copilot Studio – Real Example with Masonite Webpage
Join us for an open mic session how Masonite - Doors that Do More (Now Part of Owens Corning) considered setting…
October 14, 2024
Community Summit NA 2024 Premier Sponsors Share Priorities, Event Expectations
Community Summit North America 2024 Premier Sponsors share their priorities for the event, expectations, and what they anticipate in San Antonio, Texas.
October 14, 2024
