Latest Article Content

Microsoft’s ERP Message to CFOs: Your AI Agents Are Only as Good as the Financial Core Beneath Them
Agents are laying the foundtation for finance teams to put AI to work without needing to give up control in Dynamics 365 Finance.
Dynamics Communities Dynamics Communities October 23, 2026
Should Your AI Agent Have to Ask Permission?
Unpack what good autonomy looks like with agents and human involvement and how this plays across real business scenarios.
Shawn Dorward Shawn Dorward October 23, 2026
2 Manufacturing Tips You Might Not Know in Business Central
UG Expert Steven Chinsky highlights reverse entries and reopening orders in Business Central, two underutilized capabilities that users should take advantage of.
Steven Chinsky MVP Steven Chinsky MVP October 20, 2026
Your AI Agent Has a Corporate Card: Who’s Watching the Bill?
Shawn Dorward explores the question of cost as it relates to AI, and how it is shifting from fixed-license thinking toward "usage-based economics."
Shawn Dorward Shawn Dorward October 19, 2026
Curiosity, Confidence, and Communication: The Human Side of Tech
The final day of Community Summit featured several education sessions, including these two about human alignment with tech and having confidence as a woman in the tech industry.
Maya Rock Maya Rock October 16, 2026
Beyond the Technology: How RSM Partnerships Are Driving Enterprise Transformation
At Community Summit North America, the RSM VIP Frontier Customer Day focused on customer impact, with a range of customers sharing their stories.
Kieron Allen Kieron Allen October 16, 2026
A Legend’s Perspective: Hal Howard on the Evolution of Dynamics, Technology and AI
A theme during the RSM VIP Frontier Customer Day was that while technology will continue to evolve, success comes from knowing how to use it to solve real business problems.
Kieron Allen Kieron Allen October 15, 2026
RSM VIP Frontier Day: Frontier Roundtable — Personalizing the AI Journey
The RSM VIP Frontier Day fostered an immersive experience for attendees, including an interactive game led by RSM's Tracey Kelley.
Kieron Allen Kieron Allen October 15, 2026
Financial Processes Are Tailor-Made for Agentic AI, Once Humans Are On Board
During a roundtable at Community Summit, customers, Fazeshift, and Microsoft discussed how AR and AP are ideal candidates for applying AI, enabling businesses to scale.
Tom Smith Tom Smith October 15, 2026
Microsoft Exec Defines How to Optimize Organizations, Marketing for the Proactive AI Era
At the VIP Frontier Customer Day, Microsoft's Dona Sarkar said customers need to revamp organizational structures to support innovation and expand the footprint of AI agents.
Tom Smith Tom Smith October 15, 2026
CE (CRM) Microsoft Platform General Session: Changing Dynamics From a System of Record to a System of Action
The CE (CRM) Microsoft Platform General Session featured a keynote that highlighted the realities that sellers face with updating CRMs and how the Microsoft ecosystem supports them.
Sara Cordova Sara Cordova October 14, 2026
Managing Complexities with D365 Business Central Integration
Attendees of an executive roundtable explored how successful integration and effective AI adoption both depend on first understanding the business problem and identifying the most appropriate solution.
Kieron Allen Kieron Allen October 14, 2026
How Agents, Copilot and Power Platform Are Changing the Way Businesses Work
The Agent & Copilot + Power Platform (Cowork) General Session featured discussions from Microsoft leaders, partners, and customers, who spoke to the desired outcomes of technologies like AI and Power Platform.
Maya Rock Maya Rock October 14, 2026
Redefining Workflows with Microsoft AI & Power Platform: Start with Business Goals, Not Technology
The "Redefining Workflows with Microsoft AI & Power Platform" roundtable explored AI adoption, workflow automation, and optimizing new tech for business value.
Kieron Allen Kieron Allen October 14, 2026
How Work IQ + Autopilots Compound Corporate Intelligence and Amplify Humans
The roundtable "Microsoft Work IQ as the AI Intelligence Layer", underwritten by C5 Insights, brought together Microsoft leaders, customers, and partners to emphasize productivity insights.
Tom Smith Tom Smith October 14, 2026
BC/NAV Microsoft Platform General Session: Harnessing the Power of BC/NAV in the AI Era
The BC/NAV General Session highlighted ways users can get the most out of Business Central to improve business processes and outcomes.
Maya Rock Maya Rock October 13, 2026
F/SCM Microsoft Platform General Session: Rethinking Work with AI, Prepare Data, Modernize Operations
The F/SCM Microsoft Platform General Session underscored how companies can modernize operations, rethink business processes with AI, and prepare their data.
Cam Sessinger Cam Sessinger October 13, 2026
Using Business Apps Data, Work IQ Will Help Agents Use AI Tokens More Efficiently
During a roundtable discussion at Community Summit NA 2026, Microsoft and HSO leaders discussed insights and efficiency gains made possible by Work IQ.
Tom Smith Tom Smith October 13, 2026
Women in Tech at Summit NA: Making Connections, Growing Careers
This year, the Women in Tech program at Community Summit covered topics from AI, to self-advocacy to leadership reflection.
Maya Rock Maya Rock October 13, 2026
AI in Manufacturing & Distribution: Solve the Right Problems Before Choosing the Solution
The "AI in Manufacturing & Distribution for Business Central" roundtable highlighted common challenges and explored how to get ahead of problems with AI adoption.
Kieron Allen Kieron Allen October 12, 2026

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