How Can Training Help to Migrate from GP or AX2012 to D365 FO?
Session Overview: Migrating from Dynamics GP or AX2012 to D365 Finance & Operations is more than just a technical upgrade—it requires a shift in how employees think, learn, and interact with the system. One of the challenges during migration can be that users are constrained by the processes, terminology, and workflows of their old system. Without proper training, they may struggle to adapt to D365 FO, limiting their ability to make informed decisions and fully leverage the system’s capabilities.
Learning Objectives:
- Understand the key training challenges when migrating from GP or AX2012 to D365 FO and how to overcome them.
- Learn how to structure a scalable training plan that helps users adapt to new terminology, processes, and system workflows.
- Discover best practices for continuous learning, knowledge retention, and long-term success in D365 FO.
Speakers: Elif Item
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 101 – New To
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Migrating, Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
