Creating Enhanced Dynamics 365 F&SCM Experiences with Microsoft Copilot Studio
Session Overview:
In this session, attendees will learn how to leverage Microsoft Copilot Studio to extend and enhance the capabilities of the Dynamics 365 (D365) Copilot chatbot by creating custom Copilot agents tailored to specific business needs. Through these demonstrations, we will show how to design intelligent, context-aware agents that integrate custom workflows, automate key processes, and personalize interactions to deliver seamless experiences. This session is perfect for business leaders, IT professionals, and developers looking to unlock the full potential of D365 Copilot and enhance their chatbot’s functionality to drive greater value for their organization.
Learning Objectives:
- Undertstand how to use Copilot Studio
- Learn how to create a custom agent
- Think of a scenario where copilot would benefit your business
Speakers: Phillip Seaton, Adam Trukawka
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 201 – Intermediate
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Artificial Intelligence (AI), Finance, Supply Chain
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
