Bridging the Gap: Seamless Field Service & Finance Integration with Dual Write for Dynamics 365 F/SCM (F&O) and CE (CRM)

Session Overview: Integrating Dynamics Field Service with Finance & Supply Chain Management has never been easier, thanks to Microsoft’s new native integration released in August 2024. In this session, Arush Kuthiala will demonstrate how businesses can leverage Dual Write Projects to seamlessly connect field service operations with finance. Learn how technicians can efficiently log time, track parts, and retrieve inventory details from F&SCM—all while ensuring accurate cost tracking and billing. If you’re looking to streamline work orders, improve financial visibility, and maximize efficiency, this session is for you!
Learning Objectives:
- Identify businesses that benefit from out-of-the-box Field Service & Finance integration.
- Understand how technicians can use Field Service for work orders, time tracking, and inventory lookup.
- Explore how Field Service data flows into Finance & Supply Chain Management for cost tracking and billing.
Speakers: Arush Kuthiala, Andrew Govan
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 201 – Intermediate
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Field Service, Integration, Project Accounting
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.