5 Steps for Driving Sustainable Dynamics 365 CE/CRM User Adoption

Session Overview:
Is your Dynamics 365 CE/CRM gathering digital dust? Are users resisting data entry, leaving your CRM underutilized? If poor adoption and low engagement are holding you back, this session is a must-attend.
Discover 5 proven strategies to supercharge user adoption by up to 300%, including ‘Adoption as a Service,’ tuning into your users’ WIIFM (Whatās In It For Me), securing leadership buy-in, and more.
Join me to learn how world-class organizations maximize ROI on their tech investments. Donāt leave your success to chanceāequip yourself with strategies that deliver results.
Learning Objectives:
- Adoption as a Service Approach: This session will highlight the effectiveness of treating user adoption as a continuous service rather than a one-time effort, helping to maintain and increase user engagement over time.
- Discover 5 proven strategies to supercharge user adoption by up to 300%, including ‘Adoption as a Service,’ tuning into your users’ WIIFM (Whatās In It For Me), securing leadership buy-in, and more.
- Join me to learn how world-class organizations maximize ROI on their tech investments. Donāt leave your success to chanceāequip yourself with strategies that deliver results!
Speaker: Asif Rehmani
Recorded at: Community Summit NA 2025ā
Type: Breakout Session
Ability Level: 201 – Intermediate
Primary Product: Dynamics 365 CE (CRM)
Tracks: Sales, Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities. ā