The Business Central Training Kitchen: No More Half-Baked Skills!

Session Overview:
Step into The Business Central Training Kitchen and master training and testing techniques as well as Business Central features. This interactive session will blend gamification, audience engagement strategies, testing and validation exercises, and the best practices for different training mediums while showcasing key Business Central functionalities.
Avoid common training and testing pitfalls and walk away with a recipe for successāboth in delivering great training and using BC effectively. Weāll also show how built-in testing methodsāsuch as knowledge checks, role-based scenarios, and system simulationsānot only validate learner understanding but can also be leveraged when testing upgrades or new implementations to ensure smooth adoption and minimize risk.
Learning Objectives:
- Strategies to implement activities to keep the audience engaged in the training session, including the “not to dos” in training.
- Recognize how training activities can be structured to serve as testing for upgrades or new implementationsāensuring that end users gain confidence with new functionality while organizations confirm that processes and configurations are working as intended.
- Identify the right timing of training for new users and new implementations.
Speakers:Ā Ā Cari Corozza, Kimberly Congleton
Recorded at:āÆCommunity Summit NA 2025ā
Type:Ā Ā Breakout Session
Ability Level:Ā Ā 101 – New to
Primary Product:Ā Ā Business Central/NAV
Tracks:Ā Ā Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.āÆā