From Specialized to Scalable: MegaFood’s Journey from a Vertical ERP to Generic Dynamics 365 Business Central
Session Overview:
Is a vertical ERP always the best fit? For MegaFood, the answer was no. In this session, MegaFood’s Kris O’Donnell and Sikich’s Mike Loumeau share how MegaFood made the strategic decision to transition from a niche vertical ERP to Dynamics 365 Business Central—a more flexible, scalable solution.
Learn about the pros and cons of vertical ERP systems, the strategic design approach MegaFood took by combining core ERP functionality with best-in-class external apps, and the change management strategies that helped them align internal SMEs and stakeholders. The session will wrap with an honest reflection on the good, the bad, and the ugly—from unexpected hurdles to big wins.
Learning Objectives:
- Understand the trade-offs between vertical ERP systems and generic cloud solutions like Dynamics 365 Business Central.
- Learn how to design an ERP ecosystem with core functionality and external applications.
- Gain practical tips on managing change, aligning SMEs, and overcoming migration challenges.
Speakers: Mike Loumeau, Kris O’Donnell
Recorded at: Community Summit NA 2025
Type: Customer Case Study
Ability Level: 101 – New To
Primary Product: Business Central/NAV
Tracks: Manufacturing, Operations, Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
