Build Smarter Agents: 5 Better Bot Best Practices in Copilot Studio
Session Overview: When someone asks how good your custom Agent (or Copilot) is, do you answer “50% of the time, it works all the time?” Does it know a lot but answer very little? Are you wasting too many precious message credits in each conversation? Is GenAI either doing too much or too little? Anyone can build an Agent, but it takes experience and some best practices to make Agents that users will keep coming back to. This session debuted at Microsoft Ignite to rave reviews and has been updated with new best practices to keep up with the evolution of Copilot Studio!
Learning Objectives:
- Improve the quality of results and outcomes generated by your Agent
- Overcome the deficiencies of Copilot Studio with creative workarounds
- Learn best practices that can elevate the user experience
Speakers: AJ Ansari
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 201 – Intermediate
Primary Product: Agents & Copilot
Tracks: Artificial Intelligence (AI)
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
