Available-to-Promise vs Capable-to-Promise in Business Central

“Available-to-Promise” and “Capable-to-Promise” are two expressions you will often find in sales. These terms can play a crucial role in the sales process. However, they are not strictly sales processes. For instance, they relate to all inventory documents, from the purchase to production and other processes.  

With these two actions you can check when and what you have in your available inventory. You can also play a “what if” scenario. In this session, we look at what’s behind these two concepts, how the system is making calculations, and how you can use them in a practice.  

After viewing this session, you will understand…

• The process of order promising
• How “Available-to-Promise” and “Capable-to-Promise” processes work
• The connection of these processes with inventory documents, especially with production
• The impact of ATP and CTP on production planning