AI Agent & Copilot Podcast: Allowing AI Agents to Negotiate on Behalf of Humans
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward explains how AI agents can handle complex tasks like vendor negotiations, contract terms,…
Category: User Group Communities
How to Create, Configure the Opportunity Research Agent in Dynamics 365 Sales
UG Expert and Microsoft MVP Heidi Neuhauser explains how to create and set up the Opportunity Research Agent in Dynamics 365 Sales.
Driving User Adoption in Dynamics 365 F/SCM: Why Insight at Go-Live Is Important
UG Expert Crystal Ahrens explains why user adoption is a fundamental aspect of ERP implementations, and how teams can drive widespread adoption from t…
Exploring Microsoft’s AI Agent Products: M365 Copilot, Copilot Studio, and AI Foundry
UG Expert Pablo Moreno compares the use cases, pros and cons, and learning curve of three core AI agent products for Microsoft users.
Building Enterprise-Grade Logic with Power Platform and Dataverse
Kylie Kiser explores how to build scalable, secure apps using Dataverse’s new extensibility features.
How the Dynamics 365 Contact Center Is Transforming Customer Engagement
The Dynamics 365 Contact Center is applying AI to transform contact centers to be a powerful source of customer intelligence.
AI Agent & Copilot Podcast: An Update on Shawn’s AI-Influenced Fantasty Football League
Shawn Dorward gives an update on his AI-influenced fantasy football league, comparing it to the league he crafted originally.
Integrating Dataverse and Dynamics 365: A Solution Architect’s Perspective
Gain a solution architect's perspective on integration patterns through practical examples, best practices, and AI productivity outcomes.
Power BI’s Big Leap: From PBIX to PBIR
Pablo Moreno details the changes coming to Power BI, which is transitioning from PBIX format to PBIR format for file types.
Setup & Configure the Sales Qualification Agent in Dynamics 365 Sales
UG Expert Heidi Neuhauser dives into the Sales Qualification Agent and how users can configure various settings to optimize agent use.
Monthly Round Up: New Features in Microsoft 365 Copilot
Shawn Dorward shares a recap of the latest announcements and enhancements to Microsoft 365 Copilot that came about in November.
Microsoft Agent 365: A Modern Approach to AI Monitoring and Analytics
Pablo Moreno reviews Agent 354, a monitoring and analytics platform to keep site of AI agents and automated tasks.
The Role of Sales Literature in Dynamics 365 Sales
UG Expert and Microsoft MVP, Heidi Neuhauser, reviews the role of sales literature in Dynamics 365 Sales, covering what can be done with it.
Governance at Scale: New Admin Tools for Power Platform
As the Power Platform continues to grow across organizations, so does the need for smart governance. What started as a low-code playground for citizen developers…
Standard Cost by Stockkeeping Unit (SKU) for Manufacturers
Amanda Mayer details the recent change to standard cost for manufacturing companies, allowing for different standards per location.
A Guide to External System IDs in Dynamics 365 Finance/Supply Chain Management
When synchronizing accounts and contacts from external systems into Dynamics 365, it is imperative to store the source system’s unique identifiers within D365 F/SCM. Neglecting…
How AI Builder Is Democratizing AI with Custom Prompts
AI Builder now supports custom prompt engineering, Power Fx logic, and reusable fragments for smarter AI solutions.
Quantify ROI for Cloud Flows with New Savings in Power Automate
Heidi Neuhauser demos a new Power Automate feature, Quantify time and money savings delivered by automations. Key Takeaways
MVP Insights: Michelle Serna Details Women in Tech Involvement, Advice for Business Central Users
Microsoft MVP Michelle Serna shares how she became involved with the community, leading to her MVP status, and takeaways from the Women in Tech panel …
Multi-Agent AI: Simplifying Complexity with the Microsoft Agent Framework
The new Microsoft Agent Framework offers a streamlined approach for building, coordinating, and scaling multi-agent systems across the Microsoft ecosy…
