AI Agent & Copilot Podcast: Allowing AI Agents to Negotiate on Behalf of Humans

In this episode of the AI Agent & Copilot Podcast, Shawn Dorward explains how AI agents can handle complex tasks…

Shawn Dorward · December 17, 2025

How to Create, Configure the Opportunity Research Agent in Dynamics 365 Sales

UG Expert and Microsoft MVP Heidi Neuhauser explains how to create and set up the Opportunity Research Agent in Dynamics 365 Sales.

Heidi Neuhauser · December 16, 2025

AI Agent & Copilot Podcast: An Update on Shawn’s AI-Influenced Fantasty Football League

Shawn Dorward gives an update on his AI-influenced fantasy football league, comparing it to the league he crafted originally.

Shawn Dorward · December 10, 2025

Setup & Configure the Sales Qualification Agent in Dynamics 365 Sales

UG Expert Heidi Neuhauser dives into the Sales Qualification Agent and how users can configure various settings to optimize agent use.

Heidi Neuhauser · December 8, 2025

Quantify ROI for Cloud Flows with New Savings in Power Automate

Heidi Neuhauser demos a new Power Automate feature, Quantify time and money savings delivered by automations. Key Takeaways Savings in…

Heidi Neuhauser · November 25, 2025

MVP Insights: Michelle Serna Details Women in Tech Involvement, Advice for Business Central Users

Microsoft MVP Michelle Serna shares how she became involved with the community, leading to her MVP status, and takeaways from the Women in Tech panel at this year's Summit NA.

Dynamics Communities · November 24, 2025

SignUp Software’s Ari Liukko and Koen Cuypers on CFO Priorities, Gaps, Automation Efficiency

SignUp Software's Ari Liukko and Koen Cuypers dive into CFO perspectives and provide insight on driving efficiency with automation.

Dynamics Communities · November 20, 2025

Summit Launchpad: Hy-Tek Intralogistics’ Naomi Marti Details IntraOne, New WMS and ERP Solution

Hy-Tek Intralogistic's Naomi Marti shares details on IntraOne, a new WMS and ERP solution from the company.

Kieron Allen · November 19, 2025

MVP Insights: Duilio Tacconi on the Evolving Microsoft Ecosystem, BC Summit Takeaways

Microsoft MVP Duilio Tacconi shares insights for Business Central users from his career journey and Community Summit experience.

Dynamics Communities · November 19, 2025

elevaite365 Test Automation Turns Testing Into a Strategic Advantage

elevaite365 Test Automation's solution uses AI to automate testing, catch errors, and self‑heal scripts, freeing users to focus on their primary roles.

Dynamics Communities · November 18, 2025

Summit Launchpad: PlanAutomate’s Matt Mong Explains New AI Analyst Offering, Summit Highlights

PlanAutomate's Matt Mong joins Kieron Allen on-site at Summit NA to discuss the company's new AI offering.

Kieron Allen · November 14, 2025

MVP Insights: Drew Lencsak Describes Ecosystem Involvement, D365 Tools

MVP Drew Lencsak shares his experiences becoming an MVP and getting involved in the community, as well as insights on key Microsoft tools.

Dynamics Communities · November 12, 2025

XRMToolBox: How to Connect an Environment

Heidi Neuhauser reviews the XRMToolBox, a free resource for CRM users, and explains how to connect an environment.

Heidi Neuhauser · November 10, 2025

Working Dynamic Dates for Financial Reporting in Business Central

With Business Central updates coming for reporting, UG Expert Amanda Mayer demonstrates how users can take advantage of new functionalities.

Amanda Mayer · November 7, 2025

AI Agent & Copilot Podcast: AI as a Manager

UG Expert Shawn Dorward considers whether AI and Copilot can serve as a middle manager in the workplace with its expanding capabilities.

Shawn Dorward · October 29, 2025

Summit Soundbites: Aries Group’s Michael Davies on Data Quality, Partnerships

Hosted by Dynamics Communities Senior Marketing Manager, Stephanie Ulmer, the “Summit Soundbites” series features key takeaways and impressions from Community Summit NA 2025,…

Dynamics Communities · October 24, 2025

Summit Soundbites: Vertex’s Jessica Kraisinger Shares Summit Tips, Maximizing Sponsor Opportunities

Hosted by Dynamics Communities Senior Marketing Manager, Stephanie Ulmer, the “Summit Soundbites” series features key takeaways and impressions from Community Summit NA 2025,…

Dynamics Communities · October 24, 2025

Summit Soundbites: RSM’s Audra Beers Shares Programming Committee Member Perspective

Hosted by Dynamics Communities Senior Marketing Manager, Stephanie Ulmer, the “Summit Soundbites” series features key takeaways and impressions from Community Summit NA 2025,…

Dynamics Communities · October 24, 2025

Summit Soundbites: Microsoft’s Dewain Robinson on AI Quality, Range of Summit Sessions

Hosted by Dynamics Communities Senior Marketing Manager, Stephanie Ulmer, the “Summit Soundbites” series features key takeaways and impressions from Community Summit NA 2025,…

Dynamics Communities · October 24, 2025

Summit Soundbites: Carol Livingston Discusses New ‘Learners’ Platform From Dynamic Communities

Hosted by Dynamics Communities Senior Marketing Manager, Stephanie Ulmer, the “Summit Soundbites” series features key takeaways and impressions from Community Summit NA 2025,…

Dynamics Communities · October 24, 2025