[Kyle Valerio]

Up

0

Down

::

Hey Zach, we ran into this with a client recently. we do a completely free tech medic session most thursdays, this would be a great topic.

https://www.loganconsulting.com/logan-tech-medic/

[Kyle Valerio]

Up

0

Down

::

Hey Richard, did you ever get an answer on this?

[Kyle Valerio]

Up

0

Down

::

Hey Mark, I was curious did you get an answer on this?

[Kyle Valerio]

Up

0

Down

::

Based on what you said (Product type = <em data-start=”225″ data-end=”234″ style=””>Service), that’s probably the root cause. By default, services don’t generate inventory transactions, which means no voucher gets created on packing slip posting, unless specific settings are in place.

Here’s what you can check:

1. Go to Inventory model group for the item and see if Post physical inventory is <em data-start=”555″ data-end=”564″>enabled. If it’s off, F&O skips creating the voucher.
2. In Project parameters, under Ledger, check how service items are treated during posting—sometimes they’re excluded from certain posting types.
3. If you’re using Procurement categories instead of items, same issue can pop up because they bypass standard inventory logic.

One workaround: use a non-stocked service item but turn on Post product receipt in ledger in the item model group. That should force a voucher at packing slip level even for services.