Dynamics 365 F&O/AX
Dynamics FO / AX
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Missing Accounting Vouchers on Packing Slip Posting in D365FO
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Missing Accounting Vouchers on Packing Slip Posting in D365FO
I’m having a problem in Dynamics 365 F&O where packing slips for some transactions don’t create accounting vouchers, even though product receipts work fine.
This messes up expense reporting and shows zero transactions in project postings. Right now, I have to invoice the PO, cancel the packing slip, and recreate it to fix it.
I need a way to make vouchers generate when posting packing slips without this hassle in some time.
Please note the Product type is : Service, and it work normally with others POs.
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2 Replies
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what’s your Item Model Group setup for this item?
does this same item DO POST packing slip for on other orders, or it’s consistent for this item?
are other items DO POST packing slip on orders, so this is an item specific issue?
did you check the Subledger transactions not posted to leader form, verified it does not have anything there?
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Based on what you said (Product type = <em data-start=”225″ data-end=”234″ style=””>Service), that’s probably the root cause. By default, services don’t generate inventory transactions, which means no voucher gets created on packing slip posting, unless specific settings are in place.
Here’s what you can check:
- Go to Inventory model group for the item and see if Post physical inventory is <em data-start=”555″ data-end=”564″>enabled. If it’s off, F&O skips creating the voucher.
- In Project parameters, under Ledger, check how service items are treated during posting—sometimes they’re excluded from certain posting types.
- If you’re using Procurement categories instead of items, same issue can pop up because they bypass standard inventory logic.
One workaround: use a non-stocked service item but turn on Post product receipt in ledger in the item model group. That should force a voucher at packing slip level even for services.
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