[Darrell Gilbert]

Up

2

Down

::

We found a solution! On the bank deposit general journal template, I unchecked the Force Doc Balance option and this solved the problem.

[Darrell Gilbert]

Up

0

Down

::

Let me clarify. I need to create a new account in BC and merge the history of an existing account into the new account. Is there a way this can be done? Thanks again!

[Darrell Gilbert]

Up

0

Down

::

Thank you, Chris! Attached is a screenshot of the error message. We do not use a department dimension with balance sheet accounts. Our income statement accounts require a department dimension number.

Dimension-Error.docx 34 KB Word Document - Click to view

Options

• Copy Download Link

[Darrell Gilbert]

Up

0

Down

::

Hi Kim. Thank you for your reply. In our sandbox I tried just changing the account number to a new number. It worked, including transferring all the transaction history. This was suggested by another discussion member. Thanks again!

[Darrell Gilbert]

Up

0

Down

::

Hi Brenda. Thank you for your suggestion! I went into our sandbox and tried just changing the account number of the old account to a new account number. It worked, history and all was moved to the new account. Kind of scary, but what an easy solution. Knowing how powerful this is, I think we will limit users’ ability to do this.