[SUSAN LOOBY]

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Quick thought try an in private browsing session! I assume you already logged in to customersource and verified that you are current and that your partner has actually renewed on your behalf?

[SUSAN LOOBY]

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Are these for AP payments that have already been entered into AP or for those that have not yet been entered? If the Latter, you have to go thru and extra step to apply them.

Once the invoice is entered to relates to the manual payment you will then need to apply the payment.

Once logged into GP select the “Purchasing” option on the left navigation bar, then select “Apply Payables Documents” from the Transaction section of the area page.