#TipOfTheWeek – #PowerAutomate

  • #TipOfTheWeek – #PowerAutomate

    Posted by Pablo Moreno on March 1, 2023 at 12:15 pm

    Do you know that you can call ChatGPT into a Power Automate workflow, and analyze text or generate responses to questions?

    You can easily use the ‘Invoke Web Service’ connector of Power Automate.

    Enjoy using AI with ChatGPT into Power Automate!

    Thank you

    Pablo Moreno replied 1 year, 10 months ago 2 Members · 4 Replies
  • 4 Replies
  • Pam Misialek

    Member
    March 1, 2023 at 12:44 pm
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    This is super interesting. @Pablo can you give us a few use case scenarios of why you would want to do this?

    • Pablo Moreno

      Organizer
      March 1, 2023 at 1:19 pm
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      of course! @pam-misialek

      Last saturday at Power Platform Global Bootcamp in Panama (the one that I lead), we did a demo using Power Automate and ChatGPT to scan emails from customer service inbox, analyze each and every single one, extract the key phrases and automate customized responses to customers (instead of auto-reply).

      Afterwards, and within the same flow, the key phrases extracted by ChatGPT were pushed to a spread-sheet that it was automatically emailed to the customer service rep.

      This is a real case. The same rep could process +400 emails from customers per day. Prior to this development, it couldn’t get over 40 cases per day.

      There are many more applications, but this one was really spectacular.

      • Pam Misialek

        Member
        March 1, 2023 at 3:23 pm
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        OMG, it’s like you have super powers!

        • Pablo Moreno

          Organizer
          March 1, 2023 at 3:27 pm
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          yep! super-powers with Power Platform! 😎

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