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#TipOfTheWeek – #PowerAutomate

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#TipOfTheWeek – #PowerAutomate

Posted by Pablo Moreno on March 1, 2023 at 12:15 pm

Do you know that you can call ChatGPT into a Power Automate workflow, and analyze text or generate responses to questions?

You can easily use the ‘Invoke Web Service’ connector of Power Automate.

Enjoy using AI with ChatGPT into Power Automate!

Thank you

Pablo Moreno replied 1 year, 2 months ago 2 Members · 4 Replies
4 Replies

Pam Misialek

Member
March 1, 2023 at 12:44 pm

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This is super interesting. @Pablo can you give us a few use case scenarios of why you would want to do this?
- Pablo Moreno
  
  Organizer
  March 1, 2023 at 1:19 pm
  
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  of course! @pam-misialek
  
  Last saturday at Power Platform Global Bootcamp in Panama (the one that I lead), we did a demo using Power Automate and ChatGPT to scan emails from customer service inbox, analyze each and every single one, extract the key phrases and automate customized responses to customers (instead of auto-reply).
  
  Afterwards, and within the same flow, the key phrases extracted by ChatGPT were pushed to a spread-sheet that it was automatically emailed to the customer service rep.
  
  This is a real case. The same rep could process +400 emails from customers per day. Prior to this development, it couldn’t get over 40 cases per day.
  
  There are many more applications, but this one was really spectacular.
  - Pam Misialek
    
    Member
    March 1, 2023 at 3:23 pm
    
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    OMG, it’s like you have super powers!
    - Pablo Moreno
      
      Organizer
      March 1, 2023 at 3:27 pm
      
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      yep! super-powers with Power Platform! 😎

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