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[Pieter du Toit]

?We recently upgraded our Finance department’s computers from Win 7 to Win 10.  The printouts we get from GP’s canned reports prints in a different font now that is hard to read.  It looks like everything is in italics and the size looks smaller.  If you print to PDF, then actually print the PDF, it looks like it used to in Win 7.  Any suggestions on how to get the old font back in Win 10?

[Steve Erbach]

,

First SWAG: I don’t recall whether Windows 7 printer drivers carry over to Windows 10 unchanged. I’m guessing that they don’t. You might need to upgrade or re-install printer drivers.

My other SWAG is that the font that GP uses for its native reports doesn’t exist in Windows 10 and Windows is doing what it can to use a “similar” font.

If you were to modify a Report Definition in Report Writer, how do the fields look? Do they still show up in Courier? You can’t change the font for a “native” Text report, but all the fields should be displayed with the plain-Janet Courier font.

Regards,

——————————
“Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
WOW Logistics Company – Appleton, WI
Co-Chair, GPUG WI (Green Bay) Chapter
GP 2016 (16.00.0439) / MR 2012 CU15
Blog: https://www.gpug.com/blogs/steve-erbach
Twitter: twitter.com/serbach
——————————
Welcome to Dynamics!
You do not have permission.
Call Steve.
(hat tip: Lou Spevack)
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[Ken Allgood]

Most likely something related to your printer driver, such as, make sure you’ve installed the PCL6 driver for your printer instead of Post Script.  Since you mentioned it printing better from PDF, sounds like Post Script driver is installed.

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Ken Allgood
Saratoga Technologies, Inc.
Johnson City TN
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[David Musgrave]

Hi Guys

GP Power Tools Dex.ini Settings window has a setting which will log how font decisions are made in the report writer.

Add DebugFonts=TRUE into the Dex.ini.

Run the report and look at the DebugLog.txt file generated.

GP Power Tools portal: http://WinthropDC.com/GPPT

David

——————————
David Musgrave MVP, GPUG All-Star

Managing Director
Winthrop Development Consultants

Perth, Western Australia

http://www.winthropdc.com
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[Pieter du Toit]

?I got this to work after doing some more Google searches.  One article I found was this: https://support.microsoft.com/en-us/help/870341/printer-fonts-selected-by-dynamics.  This helped me to find out that the font being used is called Orator Std.  This is basically what Dave suggested.  The other article was this one: https://support.microsoft.com/en-us/help/959033/frequently-asked-questions-about-printer-issues-in-microsoft-dynamics  – Question 7.  I added this to my Dex.ini file:
FontOrator Std=Courier New
Tolerance=-1
MinMilHeight=100

This basically sets the new font back to the standard Courier font.  Works great!——————————————-

[Steve Erbach]

,

Thank you for the detailed follow-up! Very useful links.

Regards,?

——————————
“Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
WOW Logistics Company – Appleton, WI
Co-Chair, GPUG WI (Green Bay) Chapter
GP 2016 (16.00.0439) / MR 2012 CU15
Blog: https://www.gpug.com/blogs/steve-erbach
Twitter: twitter.com/serbach
——————————
Welcome to Dynamics!
You do not have permission.
Call Steve.
(hat tip: Lou Spevack)
——————————
——————————————-