[Linda Chau]

We are on version GP 2015 R2.

We are encountering very slow response time when trying to void a bank deposit.  We literally need to go home for the day and come back in the morning for it to be complete.

When contacting Microsoft, their response was it is a known bug in GP 2015 and that they advise us to upgrade to 2016.

we are not at a point where we can easily upgrade. 

May I ask if anyone is having the same issue and how you are able to fix/work around it? 

thank you in advance for any insight you may be able to provide.

——————————
Linda Chau
Paper Mart
——————————

[Bryan Robertson]

Hi Linda,

We have three GP environments (2) GP2013 and a GP10 version. We experiencing this issue mostly in our GP10 version. For us, it has to do with a large amount of data in the CM tables. We have created an archive process to move the bank reconciled data to CMXXXX_Archive. This allows our bank deposit voids to run at an improved rate.

Tables Affected:
CM10100
CM10101
CM20100
CM20200
CM20201
CM20202
CM20300
CM20400
CM20500

It’s the only way we have found around it, but of course this is an unsupported method of handling things.

Thanks,

Bryan

——————————
Bryan Robertson
Director, ERP Operations

Member, GPUG Advisory Committee
Chairman, Florida (Ft Lauderdale/Miami) Regional GPUG Chapter

SBA COMMUNICATIONS CORPORATION
8051 Congress Avenue Boca Raton, FL 33487

561.226.9568 + T
brobertson@sbasite.com
——————————
——————————————-