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[Jeff Roe]

The accounting group started having issues with vendor payments early last week.

The issue seems to be that invoices are not moving to history and the AP Aging subledger is showing $0 in the current transaction amount.

Any ideas?

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Jeff Roe
Kele Inc
Bartlett TN
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[Sean Reynolds]

Hi Jeff – 

A couple of questions:

1.  Any error messages during the payment apply process?
2.  What’s the status of the invoice and payment if you look a them in the inquiry menu?   Work?  Open?
3.  (Hate to ask this one)  Is the payment actually applied to the invoice?

I would suggest you run Check Links against the Payable Transaction Logical File.  

Let us know your results.

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Sean Reynolds
IT Accounting Manager & MS Dynamics GP System Administrator
MIC Global Services
Plano TX
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[Jeff Roe]

Thanks

Ran Payables Reconcile
Check Links
Payables Void Logical file
Payables Transaction Logical file
Payables History Logical file

That seemed to clear up the issue

Thanks again

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Jeff Roe
Kele Inc
Bartlett TN
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