SOP not printing line item comments

  • SOP not printing line item comments

    Posted by DSC Communities on December 29, 2016 at 12:00 pm
    • Chase Landorf

      Member

      December 29, 2016 at 12:00 PM

      Where are the places that I can check, to see why the line item comments are not being printed? This is the first that we are seeing this.

      ——————————
      Chase Landorf
      Inventory Control & Accounting
      Ideal Deals, LLC dba Ideal Aluminum Products
      Saint Augustine FL
      ——————————

    • Steve Burney

      Member

      December 29, 2016 at 12:30 PM

      Hello Chase,

      It appears that this is something that just started happening so go to Print Sales Documents and check all of your settings choices to make sure that something has not changed on you.

      The Format in the top right corner is one place I would look to make sure that the correct format is being used.

      Under the Documents column check to make sure that the “Line Item and Summary” is chosen.

      Also, check the Document Type to make sure that this is the Document Type that you are attempting to print.

      If these items are what they have always been then look and see if your path for your Reports.Dic file has been changed.

      I hope this helps.

      Steve

      ——————————
      Steve Burney
      Senior Financial Systems Administrator
      Correct Care Solutions
      Nashville, TN United States
      sburney@correctcaresolutions.com
      615-312-7272
      Twitter @SteveBurney
      ————————————————————————-

    • Leslie Vail

      Member

      January 2, 2017 at 6:21 AM

      Are you using Word templates? If you print the invoice directly from Report Writer, do the comments print? If they do, then I think you may have a problem with your Word template.

      Kind regards,

      Leslie

      ——————————
      Leslie Vail
      Accounting Systems Consulting, Inc.
      Dallas TX
      ————————————————————————-

    DSC Communities replied 7 years, 3 months ago 1 Member · 0 Replies
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