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[Chase Landorf]

Where are the places that I can check, to see why the line item comments are not being printed? This is the first that we are seeing this.

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Chase Landorf
Inventory Control & Accounting
Ideal Deals, LLC dba Ideal Aluminum Products
Saint Augustine FL
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[Steve Burney]

Hello Chase,

It appears that this is something that just started happening so go to Print Sales Documents and check all of your settings choices to make sure that something has not changed on you.

The Format in the top right corner is one place I would look to make sure that the correct format is being used.

Under the Documents column check to make sure that the “Line Item and Summary” is chosen.

Also, check the Document Type to make sure that this is the Document Type that you are attempting to print.

If these items are what they have always been then look and see if your path for your Reports.Dic file has been changed.

I hope this helps.

Steve

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Steve Burney
Senior Financial Systems Administrator
Correct Care Solutions
Nashville, TN United States
sburney@correctcaresolutions.com
615-312-7272
Twitter @SteveBurney
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[Leslie Vail]

Are you using Word templates? If you print the invoice directly from Report Writer, do the comments print? If they do, then I think you may have a problem with your Word template.

Kind regards,

Leslie

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Leslie Vail
Accounting Systems Consulting, Inc.
Dallas TX
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