Sales Posting Journal Manual Invoice error

  • Sales Posting Journal Manual Invoice error

    Posted by Christine Polifka on February 15, 2024 at 4:31 pm

    Hi Everyone,

    We had discovered that there was a Manual invoice created that contain warnings or errors after posting.

    Is shows in the Sales Posting Journal **One or More line items contain warnings or errors.

    The specific error was Item Quantities aren’t completely fulfilled.

    This has now been corrected but the invoice was not posted.

    Not sure if the invoice needs to be voided as this was looked into and found the invoice header is in the historical table with no items.

    Or we can change it back to order as the error was fixed and post it to another batch.

    Any suggestions are appreciated.

    Christine Polifka replied 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • Jo deRuiter

    Member
    February 16, 2024 at 8:13 am
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    Hi Christine!

    This is likely a scenario you will need to engage with your partner or consultant on. They will need to do some data repair in SQL to get this fully fixed.

    Unfortunately you may not be able to even void this in the GP user interface.

    Let us know if you need further help, but on this one we can’t advise unless we could actually see all that hit SQL and where.

  • Christine Polifka

    Member
    February 20, 2024 at 3:11 pm
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    Thank you for sharing Jo. Our IT department was able to post this today on 2/20/2024. They are not sure the reason, but it worked. Thank you

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