Our controller was printing checks and lost connection to the remote server that was running the client.Ā He was unable to reconnect, so he cleared his login and unsurprisingly found the AP batch stuck in “Check Printing” status.Ā I cleared the batch, reset the next check number in the checkbook to the correct value, and cleared DOCNUMBR in PM10300 for the batch in question.Ā However, when trying to print GP still thinks the check numbers for the unprinted batch have been used.
I would expect that deleting the batch and selecting the checks again would fix it, but the controller doesn’t want to do so because of the effort in choosing the checks again.Ā He’d like me to figure out what other table(s) might be holding the phantom “last check” number, and reset it.
Any help would be greatly appreciated.
—————————— Arthur Stewart Lutz FL ——————————
Tanya Henderson
Member
May 4, 2020 at 12:57 PM
Arthur, Did you also check the apply table for PM?Ā You may also want to run checklinks, but i would make sure you have a backup incase you have not ran this in a long time. Tanya
—————————— Tanya Henderson Senior Consultant S2 Technology Park City UT —————————— ——————————————-
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