Printing issue

  • Printing issue

    Posted by kathy.kim@dnaz.org on November 12, 2019 at 11:03 am
    • Kathy Kim

      Member

      November 12, 2019 at 11:03 AM

      Usually when I print from GP, I hit print and the option pops up to select a printer.Ā  Suddenly, the document is printing to the default printer without allowing me to select another printer.Ā  I am the admin and have not changed any settings.Ā  I can’t seem to find the setting to see why I no longer have the option to select a printer.Ā  Thanks for any guidance.

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————

    • Mark LeRette

      Member

      November 12, 2019 at 11:52 AM

      If you are using Named Printers, you may want to look at the following:

      Administration > Named Printers
      Click Machine ID link

      Make sure the Do Not Display System Print Dialog checkbox is not checked.
      ——————————————-

    • Kathy Kim

      Member

      November 12, 2019 at 11:55 AM

      Thank you.Ā  I’ll check this out.

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      November 12, 2019 at 12:03 PM

      That was it – a little scary how that magically got checked…..

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    • David Musgrave

      Member

      November 13, 2019 at 1:33 AM

      Hi

      That checkbox is just an User Interface to theĀ NoPrintDialogs=TRUE Dex.ini setting. By Setting it using the Named Printers window it will probably be stored in the User’s Dex.ini settings (which are persisted in theĀ SY01405 SQL Table) rather than the Global Dex.ini in the Data folder.

      If you are using Named Printers to control printer destinations and settings you would usually want this option checked so that you don’t get an extra dialog and cannot mess up what Named Printers is doing…. like redirecting cheques/checks from the correct printer to your personal printer!!!

      David Musgrave
      Original Developer of Named Printers.

      ??

      ——————————
      David Musgrave MVP, GPUG All-Star

      Managing Director
      Winthrop Development Consultants

      Perth, Western Australia

      http://www.winthropdc.com
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      November 13, 2019 at 7:46 AM

      Thanks .Ā  I am torn between being annoyed when it pops up every time and needing to redirect the printer when working from home.Ā  I keep printing to the office.Ā  šŸ™‚Ā  I need to think about the pros and cons.Ā  I really don’t know how it got changed.Ā  I usually print to screen and then to printer if needed and select my printer at that time.Ā  We have no other admins (and I’m only a poor substitute :-)) and I didn’t have our partner working on anything so this is a mystery.

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    • David Musgrave

      Member

      November 13, 2019 at 7:49 AM

      You can have the dialog turned off and not be using Named Printers.

      You just need to remember to change the File >> Setup Printer settings BEFORE printing the report.

      Regards

      David??

      ——————————
      David Musgrave MVP, GPUG All-Star

      Managing Director
      Winthrop Development Consultants

      Perth, Western Australia

      http://www.winthropdc.com
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      November 13, 2019 at 7:51 AM

      We were crossing emails.Ā  I get it now.Ā  Thank you.Ā  I’m a little rusty – I haven’t had to deal with these things in a while.

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      November 13, 2019 at 7:50 AM

      – did I misunderstand?Ā  Is there a user setting for this as well?Ā  I would rather keep this setting on as a global setting, but off for myself.Ā Ā 

      Ā ?

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    • David Musgrave

      Member

      November 13, 2019 at 8:10 AM

      If you are using per user Dex.ini settings, you can tell if you have EnablePerUserIni=TRUE in your Global dex.ini.

      Then if you use the Named Printers window to change the setting, it should be stored in your user’s Dex.ini settings and only affect you.

      Regards

      David?

      ——————————
      David Musgrave MVP, GPUG All-Star

      Managing Director
      Winthrop Development Consultants

      Perth, Western Australia

      http://www.winthropdc.com
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      November 13, 2019 at 8:13 AM

      Thank you again .Ā  And BTW, thanks for the TimTams at Summit.Ā  šŸ™‚
      ?

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
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    kathy.kim@dnaz.org replied 5 years, 10 months ago 1 Member · 0 Replies
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