Old GP Users

  • Old GP Users

    Posted by DSC Communities on December 12, 2016 at 1:52 pm
    • Bill Breitenbach

      Member

      December 12, 2016 at 1:52 PM

      As people leave the organization, what is the best practice for handling the terminated GP user?

      Do you just change the user’s status to Inactive on the User Setup screen? Do you remove their security roles and access to the appropriate companies?  Do you delete the user all together? Do you also delete the SQL account? Are there other actions that need to be completed?

      What policies do you have in place?

      ——————————
      Bill Breitenbach
      IT Director
      Signature Healthcare LLC
      Louisville KY
      ——————————

    • Steve Burney

      Member

      December 12, 2016 at 2:22 PM

      Hello Bill,

      We change the User status to Inactive after we hear that a person is not with the company, or not a user any longer.

      We inactive their AD account and that way they cannot attempt to login to the system

      Once We receive the official form then we remove them as a GP user.

      All of the audit trails that have their username attached to them are still in the system in case we ever have to refer to them.

      I hope this helps.

      Steve

      ——————————
      Steve Burney
      Senior Financial Systems Administrator
      Correct Care Solutions
      Nashville, TN United States
      sburney@correctcaresolutions.com
      615-312-7272
      Twitter @SteveBurney
      ————————————————————————-

    • Rob Klaproth

      Member

      December 12, 2016 at 2:28 PM

      Best practice I have found is to delete the user.  There is nothing worse then having a user list with a ton of employees that are no longer with the company, especially if you have auditors reviewing your access controls to your financial system.
      When you delete a user in GP, it does not remove any of their transaction history or any data they have input into the system.   Their user ID is still stamped to all the transactions they posted, and if you have audit trails in place their activity log will remain.
      It may be a good idea to track deleted users via a spreadsheet or some other document so, if a few years from now you need to go back and find out who the user “bjohnson” (just an example) was that is no longer in the system, you will have the info at your disposal.  

      Rob Klaproth

      Sr. Consultant II – Dynamics GP

      rob.klaproth@amllp.com

       

      ArmaninoLLP

      11512 El Camino Real Suite 311 | San Diego, CA 92130

      LinkedIn | amllp.com

      ——Original Message——

      As people leave the organization, what is the best practice for handling the terminated GP user?

      Do you just change the user’s status to Inactive on the User Setup screen? Do you remove their security roles and access to the appropriate companies?  Do you delete the user all together? Do you also delete the SQL account? Are there other actions that need to be completed?

      What policies do you have in place?

      ——————————
      Bill Breitenbach
      IT Director
      Signature Healthcare LLC
      Louisville KY
      ——————————

    • Aaron Back

      Member

      December 13, 2016 at 8:05 AM

      My experience has been to make them Inactive. I had an experience in the past where we had summer interns. These interns would return each summer. If we had deleted there account, we couldn’t have reactivated them when they returned. Also, we had an issue where someone, while I was out of the office, did delete an account. As a result, then the intern returned to work in the summer, I couldn’t re-add their account as the same User ID as before. Somehow, GP remembered the prior User ID and realized it and thought I was creating a duplicate.

      Bottom line, we just made the accounts Inactive. However, after we had a backlog of User IDs from folks who never returned to the company, we did remove the accounts.

      ——————————
      Aaron Back
      Team Lead, IT | CareSource
      Email: Aaron.Back@caresource.com
      Chairman, GPUG Advisory Committee
      GPUG All-Star
      Summit Programming Committee
      Chapter Leader, Ohio
      ————————————————————————-

    • Beat Bucher

      Member

      December 13, 2016 at 2:29 PM

      Agree with Aaron,

      I used to copy the user’s security to the Fabrikam company when the old versions of GP didn’t allow to set a status ‘Inactive’, because we had several cases where Employees left the company, just to come back after a few months (or even weeks).. We do also have interns from time to time that come back every summer for 3-4 years in a row..

      Now with the new option it’s way easier to just set it inactive, and retain all the security.

      I’ve created my own security reports outside of GP for auditing purpose, but initially didn’t excluded the ‘inactive’ status, which raised questions from the auditors.. I fixed it last month and now my reports are showing active users only šŸ™‚

      ——————————
      Beat Bucher
      Business Analyst, Dynamics GP MVP
      Ultra-Electronics Forensic Technology Inc.
      Montreal QC/Canada
      +1-514-489-4267
      @GP_Beat http://dyngpbeat.wordpress.com/
      Montreal QC GPUG Chapter Leader
      GP2013R2 / MR2012 CU14
      ————————————————————————-

    • Ken Brauchle

      Member

      December 13, 2016 at 11:42 AM

      I have always deleted the user because of Audits.  A lot of auditors don’t want to see inactive users in you ERP system from my experience.  One piece of caution, when you delete the user from GP that will remove their SQL login , but it might not remove their SQL user accounts especially if they were added to databases outside of GP.

      ——————————
      Ken Brauchle
      The Phoenix Group
      O’Fallon MO
      ————————————————————————-

    DSC Communities replied 8 years, 9 months ago 1 Member · 0 Replies
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