[Kurt Raddant]

I have one vendor payment that is not showing up in Transactions by Vendor, or Transactions by Document.  It was paid and I can drill to it through the expense account it posted to.  This was a 12/1/16 invoice.  This is my first year-end working with GP.  Are there any unusual things like this that are typical when rolling from one year to another?  Once we get through all the year-end processes, will this most likely show up in that Vendor Transaction history?

——————————
Kurt Raddant
ProSolutions, Inc., Curative Connections
Green Bay WI
——————————

[Steve Burney]

Hello Kurt,

Here is something you will want to make sure of when running the Transaction By Vendor feature.

Since you have probably not closed 2016 then make sure that the Work and Open boxes are marked in the “Include” section of your inquiry.

You might have already marked these but with the little bit of information in your message that is the first place I would look.

Also, if you are running multi entity management then also make sure the appropriate entity is marked.

Getting deeper into the situation will be if you need to run the Check Links process in Maintenance.

Have fun and let us know more if this solution does not satisfy you.

Steve

——————————
Steve Burney
Senior Financial Systems Administrator
Correct Care Solutions
Nashville, TN United States
sburney@correctcaresolutions.com
615-312-7272
Twitter @SteveBurney
————————————————————————-

[Shari Bruno]

Hi Kurt,

When you drill back to it from the expense account is the Source Document a PMTRX, and if you drill back from there does it open to a Payables Transaction Entry Zoom screen?

——————————
Shari Bruno
Accounts Payable Specialist
Bible League International
Crete, IL
————————————————————————-

[Kurt Raddant]

I do have the ‘work’, ‘open’, and ‘history’ boxes all checked for Transactions by Vendor.  I see the 11/1 Invoice (and payment), now I see the 1/3/17 invoice…..but nothing for the 12/1 invoice or payment.  This is a single Entity.

When I drill from the expense the Source is RCVG – the expense gets recorded when received against the PO and the invoice is entered.  That RCVG source is the same for all the other months.  Not sure why this one is behaving differently. 

——————————
Kurt Raddant
ProSolutions, Inc.
Green Bay WI
————————————————————————-

[Kurt Raddant]

Thank you for the replies and suggestions.  We solved the mystery.  The Invoice was processed as a Shipment and not a Shipment/Invoice.  Therefore, the Invoice never showed up in the Vendor.  Now that we ran the Shipment/Invoice matching process it is appearing in Transactions by Vendor.

——————————
Kurt Raddant
ProSolutions, Inc.
Green Bay WI
————————————————————————-

[Shari Bruno]

I was just about to ask if there was a shipment – glad you found the invoice.

——————————
Shari Bruno
Accounts Payable Specialist
Bible League International
Crete, IL
————————————————————————-