Dynamics 365 F&O/AX Dynamics 365 CE / CRM Dynamics GP Business Central / NAV UG Dynamics SL Power Platform Fabric UG MS Copilot UG

[Tami Hendricks]

In January, I applied a manual payment to an invoice for a wire and didn’t change the payment method to EFT (it defaults to Check). I have already reconciled that month and cleared that transaction. Now AP doesn’t reconcile to the GL (it’s off by the amount of the payment). How  do we correct that? We need to close out January so need to get this corrected as soon as possible.

Can i void a transaction that has already been reconciled and then re-reconcile?
If not, what transactions do I record to correct?

Thanks for your assistance,

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Tami Hendricks
Willamette View, Inc
Portland
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[Ryan Galang]

Hi Tami,

A PM payment that has been reconciled in the Bank Rec module…
… can still be voided from the Payables module…
… but it will create a “negative” payment record at the Bank Rec side (Bank Rec records cannot be voided once reconciled)

Keep in mind that once the payment is be re-entered, the negative payment (above) and the positive payment (from the re-entry) will cancel each other out when both selected in the Select Bank Transactions window.

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Ryan Galang
BTP Technologies LLC
CHANTILLY VA
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