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[Don McCready]

Gang,

Our first attempt to install the YE update for GP2018 failed during GP Utilities.  I attached a copy of the error that appeared.  MS sent us a workaround involving SQL database manipulation.  The issue apparently occurs when users save SmartList favorites as shortcuts in GP.  MS advised they plan to fix it in January but I wanted to give you a heads-up.

MS took a while to respond to us so I’m not sure this was a known issue before our complaint.

Happy New Year!

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Don McCready
Retired Controller and IT Director
The Schaefer Group, Inc.
Beavercreek OH
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[Charles Ray]

Thanks for the heads-up, Don.  It’s a known issue, and I have experienced this one for several clients during year-end updates.  Their workaround does fix it, and they are ‘hopeful’ the January hotfix will resolve the issue.
Fingers crossed, and wishing you a happy and prosperous new year!

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Charles Ray
Senior Systems Specialist
CAL Business Solutions, Inc.
Harwinton CT
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