GP2018 R2 YE Update Issue Regarding SmartList

  • GP2018 R2 YE Update Issue Regarding SmartList

    Posted by Donald McCready on December 29, 2018 at 11:55 am
    • Don McCready

      Member

      December 29, 2018 at 11:55 AM

      Gang,

      Our first attempt to install the YE update for GP2018 failed during GP Utilities.Ā  I attached a copy of the error that appeared.Ā  MS sent us a workaround involving SQL database manipulation.Ā  The issue apparently occurs when users save SmartList favorites as shortcuts in GP.Ā  MS advised they plan to fix it in January but I wanted to give you a heads-up.

      MS took a while to respond to us so I’m not sure this was a known issue before our complaint.

      Happy New Year!

      ——————————
      Don McCready
      Retired Controller and IT Director
      The Schaefer Group, Inc.
      Beavercreek OH
      ——————————

    • Charles Ray

      Member

      December 31, 2018 at 5:02 AM

      Thanks for the heads-up, Don.Ā  It’s a known issue, and I have experienced this one for several clients during year-end updates.Ā  Their workaround does fix it, andĀ they are ‘hopeful’ the January hotfix will resolve the issue.
      Fingers crossed, and wishing you a happy and prosperous new year!

      ——————————
      Charles Ray
      Senior Systems Specialist
      CAL Business Solutions, Inc.
      Harwinton CT
      ——————————
      ——————————————-

    Donald McCready replied 6 years, 8 months ago 1 Member · 0 Replies
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