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[Jeff Roe]

Currently when a sales order is entered, each line is either allocated if parts are available or marked to backorder.

Because not all orders are considered ship complete, we may have 2 or more invoices per order as product is received.

When the order is originally entered and we know what the freight is for the parts available that is placed on the order and then the freight transfers to the invoice with the the available parts.

The situation is when the back ordered parts arrive and are received the additional freight for those items cannot be added to the order but then are manually added on the invoice. This adds additional work for the accounting team because they handle all the invoicing.

Is this normal process flow or is there a different way to handle this situation?

Thanks

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Jeff Roe
Kele Inc
Bartlett TN
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[Chris Donnelly]

Jeff,

You could transfer the backordered quantity on the original sales order to a backorder document.  When the backordered quantity arrives, you transfer the backorder quantity to a new sales order.  Then, your additional freight goes to the correct sales order.  You then transfer that sales order to a new invoice.  GP will keep the linkage of all of these documents (click blue arrow next to SOP number to see it).

I hope this helps.

Chris

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Chris Donnelly
Sr Mgr of Info Systems and Financial Reporting
Healthmark Industries
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