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[Dana Mattox]

We have an enter match invoice that somehow was matched to one PO (the correct PO) but when we printed the edit list it showed an incorrect PO number but the correct receipt number.  I am not able to edit the invoice, delete the invoice as it is sitting in work, or delete the batch.  Everytime I try it completely freezes up my Gp and i need to be kicked out.  We ran check links 3 times, IT tried deleting the batch on the back end, and nothing has fixed it.  Another weird piece is when I pull up both the correct and incorrect PO in the purchase order documents inquiry screen I can see this invoice in work referencing the same receipt number.  Anyone have any ideas?  Thanks.?

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Dana Mattox
The Elkin Company
Waukesha WI
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[Jo deRuiter]

?Hi

You’ll want to run reconcile on your Purchase Orders.

Go to Purchasing>Utilities>Reconcile Purchasing Documents.

This will reset the temp tables that hold that kind of information. 

If that does not resolve it you may have to remove it from the tables.

It sounds like you may have tried that, but it also appears that they may have missed some tables that the transaction resides in. 

Please let me know if you need any further help.??

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Kindest Regards,

Jo deRuiter
“That GP Red Head”
Advanced Credentialed Professional-Dynamics GP
Member, GPUG GP Credentialing Exam Committee
Chairman, GPUG Partner Advisory Board
“……what isn’t she up to?”
Heartland Business Systems, LLC
Senior Financial Systems Consultant
Milwaukee, WI
770-906-4504 (Cell)
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