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[Stephanie Ramos]

We have recently noticed that when we change an employee’s class all of their active benefits and deduction cards are automatically inactivated. Does anyone know when and/or why this occurs? Is there a way to stop  this from occurring? 

Thanks,

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Stephanie Ramos
PBFCM
Houston TX
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[Matthew Arp]

When you are changing the Employee Class, are you clicking Yes to “..inactivate all employee codes not assigned..”? This would inactivate any Pay/Deduction/Benefit code that hasn’t be assigned to the Employee Class.

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Matthew Arp
Business Systems Developer
Hunton Group
Houston TX
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[Chris Hadden, CPP]

Hi Stephanie, 
My initial thought is exactly what Matthew suggested, and this change is simply tied to the Employee Class setup. Having ben/ded codes change based on Employee Class does get dangerous at times, as various GP Payroll consultants have mentioned in this forum previously. 

If nothing has changed with your Employee Class setup though, are you using the using the Greenshades Benefits module? If so, depending on how quickly these ded/ben codes are inactivated, it’s possible this could be related to the employee eligibility in your Benefit Packages. If you think this might be the case, just let me know and I can ask our Support team to contact you about it. 

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Chris Hadden, CPP
Product Management
Greenshades Software
jacksonville FL
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