Correcting a posted invoice with an incorrect document number

  • Correcting a posted invoice with an incorrect document number

    Posted by DSC Communities on March 30, 2020 at 10:12 am
    • Marcus Mude

      Member

      March 30, 2020 at 10:12 AM

      Hi all

      I made a mistake by processing and posting a batch with an incorrect document number but the values are correct. So I wanted to know is there a way that once can reverse this or any other way to correct this.

      this was an inventory entry sitting in GRN so I posted this by clearing the GRN but is there a way to correct this because our accounts payable cannot pick up the document number since its incorrect.

      regards
      marcus

      ——————————
      Marcus Mude
      GP system controller
      SA Rugby
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    • Shari Bruno

      Member

      March 30, 2020 at 2:01 PM

      Hi

      You can void the vendor invoice and re-enter it using the correct document number. You cannot change the shipment portion of the invoice.

      Hope this helps!??

      ——————————
      Shari Bruno
      Accounting Operations Manager
      Bible League International
      Crete, IL
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    • Leslie Vail

      Member

      March 31, 2020 at 1:12 AM

      While this isn’t a preferred or supported method, you could download the APEX Search tool and search the database for the incorrect document number and then change it where appropriate number you want. I refer to this kind of maneuver “File Surgery” and should only be attempted as a last resort. I suggest you also have an excellent understanding of the data model before attempting this kind of file surgery.
      Kind regards,
      Leslie

      ——————————
      Leslie Vail
      Accounting Systems Consulting, Inc.
      DALLAS TX
      leslievail@earthlink.net 972-814-8550
      ——————————
      ——————————————-

    DSC Communities replied 6 years ago 1 Member · 0 Replies
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