Child support deduction

  • Child support deduction

    Posted by Pamela Stephenson on March 13, 2024 at 4:46 pm

    We have a Child support deductions that have always worked with the payables integration, to process the invoice/payment. Suddenly, one of our employees deductions doesn’t integrate. It deducts it from payroll, fine, but it doesn’t create the integration entry to post on the payables side. We have other employees that work fine. It is just one employee. He is a salary payroll, instead of an hourly payroll if that makes a difference. It stopped working in the middle of January. Any thoughts on what could have caused this, and how to fix it? The only Dynamics change I can think of may have been the tax update for 2024, which was done in January.

    Pamela Stephenson replied 2 months, 2 weeks ago 2 Members · 2 Replies
  • 2 Replies
  • Jo deRuiter

    Member
    March 14, 2024 at 10:39 am
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    Hi @pamelastephenson

    When you say tax update, was that the year-end update?

    Either way, it’s also possible someone messed with existing configurations.

    Please check your Vendor setup window in payroll along with checking the settings on that particular garnishment.

  • Pamela Stephenson

    Member
    March 14, 2024 at 4:31 pm
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    It wasn’t the year-end update, we did that in December, and it worked fine after that. It was just the payroll tax update, that updates the federal and state tax tables for 2024 levels.

    I checked what you show, and the settings there look the same as other employee child support settings.

    Not sure what messed it up.

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