I have a client who had an issue with nothing showing in the summary inquiry window. In addition, the summary trial balance report was blank. I ran a reconcile first, but that didn’t fix it, so I ran check links, and then reconcile. In the reconcile window, for history we can only select 2016, and for open 2017.
However, now in the year end close window, it wants me to close 2011. It says 2016 is the last closed year, but the year to close is 2011. When I do an inquiry – financial – summary, years 2011-2015 are showing in addition to the current open year 2017 (they are on GP 2013SP1 so they do not have the combined history and current year inquiry window).
So, I’m just wondering, they started this company in 2016, there is no data in the prior years. How can I remove those years from the system? Or should I just proceed with close, there shouldn’t be any data to close so I’m assuming the report is going to be blank.
—————————— Rob Klaproth Sr. Dynamics GP Consultant Armanino San Diego CA ——————————
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