Thank you Chris & Kerry for you reponses. Yes, I signed on as SA and notice that the PSTL tool is for a single item at time (which would take a long time). but we can do some limited work with it, so that is great.
For the emailing, we currently do not use the Word Templates (just the a Modified SOP BLANK INVOICE FORM), and I am not an expert in that, so I will need to understand more and probably need help in getting Word Templates setup. And the info on the Exchange Server will also help in narrowing down any potiental issues. – Thank You Kerry.
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