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[Billie Jo Kinney]

?Hi,

We are looking for a way to prevent manual invoicing on a RMA and were thinking we could use the stopped checkbox on the return order lines. I noticed that the checkbox is grayed out on return order lines and was hoping someone could tell me why.

Thank you in advance,

Billie Jo

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Billie Jo Kinney
Thorlabs Inc.
Newton NJ
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[André Arnaud de Calavon]

Hi Billie Jo,

Can you indicate for what reason it should be blocked? Usually you have to define a disposition code, before you can continue with the RMA process. The stopped field is normally used on sales orders to prevent picking and invoicing.

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kind regards,

André Arnaud de Calavon
Solution Architect, Microsoft MVP – Microsoft Dynamics Business Solutions
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[Billie Jo Kinney]

Hi,

Thank you for responding. There are various reasons that we may want to prevent or delay the invoicing of an RMA. ?We would like to use the check box the same way it is used on a standard sales order.

Thanks.

Billie Jo

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Billie Jo Kinney
Thorlabs Inc.
Newton NJ
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[Andrew Lencsak]

Hi Billie Jo, Miss you bud!!!!

What AX2012 release are you guys in, R2 or R3? I believe standard is that the Stopped flag cannot be selected on the Return order lines. If on R3, you could look at alternatives like Order hold which can be placed on Sales orders and Return orders alike and are applied at the header level.

Thanks
Drew?

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Andrew Lencsak
Senior Application Consultant/Solution Architect
eBECS Limited
Atlanta GA
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[Billie Jo Kinney]

Hi Drew. Hope all is well. 🙂

We are currently in R2 but going to R3 in a few months. I have been looking into that for R3 but was also looking into options for R2 as well.

Thanks for your help.

Billie Jo ?

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Billie Jo Kinney
Thorlabs Inc.
Newton NJ
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[Mark Prouty]

?In AX2009, I notice that the default RMA pack slip posting query includes Stopped = No (as does the invoice), so you may want to consider that setting the Stopped field may have consequences elsewhere.
I’ve worked quite a bit with Sales returns and have not run across any reason why you should not be able to use the Stopped field (at least, in AX2009).

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Mark Prouty
Programmer / Analyst
ANGI Energy Systems
Janesville WI
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[Billie Jo Kinney]

?Hi Mark,

Thank you for your response. I will keep this in mind.

Billie Jo

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Billie Jo Kinney
Thorlabs Inc.
Newton NJ
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