Removing, reordering and hiding specific Activities in the command bar

Removing, reordering and hiding specific Activities in the command bar
Bob Chang
Bob ChangJun 13, 2022 01:00 PM
Hello, I have a need to remove, hide and reorder specific Activities in the command bar. I’ve looked …
1.

GOLD CONTRIBUTOR
Bob Chang
Posted Jun 13, 2022 01:00 PM
Hello,

I have a need to remove, hide and reorder specific Activities in the command bar. I’ve looked in the new UI editor and in Ribbon Workbench but it doesn’t seem like you can do something like remove or hide Phone Call and Customer Voice alert and move a custom entity from the “Other Activities” drop down to the main command bar section.

Is this correct or am I missing something?

Thank you.

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Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
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2.

TOP CONTRIBUTOR
Niels Søgaard Lønberg
Posted Jun 14, 2022 02:26 AM
@Bob Chang I believe this is a current limitation with the command designer.

“Pre-existing classic commands can’t be customized within the command designer until they’re migrated to the modern infrastructure. This includes the out-of-the-box commands, which will be migrated incrementally over time. You may continue to use other mechanisms and third-party tools for customizing classic commands.”

I believe this should be possible using the Ribbon Workbench but I have only used that for hiding buttons, so I am not sure.

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Niels Lønberg
Digital Sales Specialist
Semco Maritime
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3.

GOLD CONTRIBUTOR
Bob Chang
Posted Jun 15, 2022 04:52 PM
Niels,

Thanks for the response. I checked the Ribbon Workbench and do not see where the entities like Phone Call and Customer Voice Alert can be hidden or where my custom entity can be moved. Perhaps I’m not looking in the right place.

Bob

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Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
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